Customer Ratings & Reviews
](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/c9379f1f-b468-42b1-954c-c8d519b9a705.jpg)
. 2023 Energizer Energizer.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6577/6577444cv30d.jpg)
- Model:
- ECA007
- |
- SKU:
- 6577444
Customer reviews
Rating 3.6 out of 5 stars with 168 reviews
(168 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the strong magnetic strength, fast charging speed, and versatile mounting options of the Ultimate 15W MagSafe charger. The product is also praised for its ease of use and affordable price. However, some customers have reported concerns about the product's durability, particularly with the vent clip, and issues with the adhesive wearing out. Additionally, a few users have noted that the charger tends to get hot during operation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor quality!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Face plate fell off about the 3rd day of using it. And no, it wasn’t hot outside. It was maybe 65 degrees. I suoer glued it back on. It doesn’t have a secure fit at the ball joint and the charger does this intermittent thing and only chargers when it wants to. I’m past the return window so I’m stuck with a useless piece of plastic and glue. I do NOT recommend this product!!!!
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear Customer,
We are truly sorry to hear about the issues you've experienced with the car charger mount. This is not the quality we aim for. Since the product seems to have multiple malfunctions, the best way for us to assist you is through a warranty claim. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so we can help.
-- Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Great choice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, using the vent clip and it’s great. Fits comfortably and no issues with it falling down. Purchasing a 2nd for my hubby’s car
I would recommend this to a friendRated 1 out of 5 stars
It worked until it didn't. Too late to return.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well until it didn't. The material connecting the magnetic pad to the charger itself is attached only with an adhesive that succumbed to the heat in the car. Now each time I use it, I have to pull the magnetic off the back of the phone & stick it back on the charger.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Compunurse,
We're really sorry to hear about the issue with your Car Charger. Adhesive failure due to heat is definitely not the experience we want you to have, especially in a car environment where durability matters most.
While it’s unfortunate that the return window has passed, we’d still like to help. Please reach out to our support team at https://support.energizerpowerpacks.com/ — they can assist with troubleshooting or explore possible solutions for you.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Hard pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend, even while on sale. Doesn’t stick to windows or surfaces well. Unfortunately I bought something else
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi TCGdealzzz,
We’re sorry the mount didn’t meet your expectations and had trouble sticking to surfaces. Your feedback is valuable and will help us improve the design for better stability in future models.
Rated 1 out of 5 stars
Wireless charging stops working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started well but the wireless charger stopped working after some weeks. Do not buy if you want the wireless charging.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi JonnyI,
We’re sorry the wireless charging stopped working after a few weeks. That’s not the experience we want for our customers. Please stop using the charger and contact Energizer support for troubleshooting or a possible replacement:
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Didn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this 3 months and it is already falling apart. The clip that holds the charger to the vent already broke. The charger is very temperamental. It charges right away sometimes. Other days it starts charging 5-10 minutes after being connected.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Bradyj23,
We're really sorry to hear about your experience. A broken vent clip and inconsistent charging after just a few months is definitely not the standard we aim for. This charger is designed to be durable and responsive, so what you're describing sounds like a possible defect.
Please reach out to our support team at https://support.energizerpowerpacks.com/ — they’ll be happy to help troubleshoot or explore replacement options with you.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Slow charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger charges too slowly. Therefore, it is pointless.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi AnthonyM,
Sorry this charger isn’t delivering the speed you expected. Wireless charging in a car can be slower than wired charging, especially when navigating, streaming, or using apps that increase power consumption. If the charging feels unusually slow even during light use, our support team can help check the unit or assist with a replacement: https://support.energizerpowerpacks.com/
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. Keeps you phone well attached.
I would recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This broke within a week. I guess my phone case was too strong or this was too weak it ripped off.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MayraA,
We’re sorry the mount broke so quickly. It may have been due to the strong magnetic pull from your phone case. Please contact our support team for assistance or a possible replacement:
Rated 5 out of 5 stars
Does a fine job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charging holder works great and does what is intended . I use the vent mount .
I would recommend this to a friendRated 1 out of 5 stars
I gave it 3 chances.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to work. I exchanged this charger 2 times for the same thing and every charger stopped charging after a week. Ended up choosing a different brand. Hopedfully this different one doesnt fail me.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear Ahren,
We are truly sorry to hear about your frustrating experience with our car charger. The fact that you exchanged it twice and had the same issue with all three units is completely unacceptable, and we sincerely apologize for failing to meet your expectations. We understand your decision to switch to a different brand and regret that we were unable to provide you with a reliable product.
-- Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Phone holder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 options a plus and all 3 will work well great value
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent hold on my phone, I would definitely buy again
I would recommend this to a friendRated 5 out of 5 stars
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this item but I wish it charged with lightning speed.
I would recommend this to a friendRated 1 out of 5 stars
Charger
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this charger. Was unable to get the unit to work consistently.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi CodyT,
We’re sorry the charger didn’t work consistently for you. This model should provide stable MagSafe charging when properly mounted and powered. Please ensure the unit is connected to a QC 3.0 or PD adapter and that the phone is aligned on the magnetic pad. If the issue continues, visit our support page for troubleshooting or replacement:
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Strong magnet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but a case would make it harder im sure
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad did not stick to winshield, no gum to make it stick onto car surface
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi AdeniranbenedictA,
Sorry for the trouble. The mount should include adhesive pads for extra grip. If yours didn’t, please contact us at https://support.energizerpowerpacks.com/ for assistance.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Does not charge, defeats the purpose of a charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has never worked for me. It only charges for few seconds after turning on car and then dies out. I tried removing and attaching agin to no avail. Only way to get charging to start again is by completely turning o frog utoken and starting again. Then also, it’s useless as it stops charging right after few seconds. It left me with a dead phone on a road trip.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 1 out of 5 stars
Magnet no strong enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its advertised to have a string magnet to hold any size phone. That is not true, phone doesn't stay on platform to charge.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Tvstand,
We understand your frustration with the weak magnetic hold, and thank you for your helpful update. While this charger is MagSafe-compatible, a thick phone case or one made of non-magnetic materials (like leather, silicone, or metal) can significantly reduce magnetic strength, preventing your phone from staying in place and charging properly.
If you're using a compatible setup and still experiencing issues, please reach out to us via our support page so we can help determine if the product is defective:
🔧 https://support.energizerpowerpacks.com/
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. I thought buying Energizer brand would be safe but the magnet us useless so the device is useless.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi BayKayaking,
We’re sorry to hear the magnetic mount didn’t meet your expectations. Weak magnet performance can sometimes be affected by phone case material or mounting angle, but if it fails to hold your device at all, it may be a defect. Please contact us through our support page so we can assist you:
🔧 https://support.energizerpowerpacks.com/
--Energizer PowerPacks Service Team