Customer Ratings & Reviews
- Model:
- ECA007
- |
- SKU:
- 6577444
Customer reviews
Rating 3.6 out of 5 stars with 168 reviews
(168 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the strong magnetic strength, fast charging speed, and versatile mounting options of the Ultimate 15W MagSafe charger. The product is also praised for its ease of use and affordable price. However, some customers have reported concerns about the product's durability, particularly with the vent clip, and issues with the adhesive wearing out. Additionally, a few users have noted that the charger tends to get hot during operation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stopped workin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well at first, has stopped charging my phone.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi jayb,
Sorry to hear the charger stopped working. That’s definitely not the experience we want you to have. Please visit our support page at https://support.energizerpowerpacks.com/ — our team can help troubleshoot or arrange a replacement if needed.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the 48th day the adhesive wore out and lifted off.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Bontastic08,
We’re sorry to hear about the adhesive issue with your 3-in-1 car charger mount. That’s definitely not the durability we aim for. The mounting system is designed to offer flexible placement options, but if the adhesive wore out prematurely, we’d like to help resolve it.
Please reach out to our support team at https://support.energizerpowerpacks.com/ so we can assist with a replacement or alternative mounting solution.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Wireless charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy. Waste of money. Does not hold phone. Phone will just slip off the charger.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear John,
We are so sorry to hear that our car charger failed to hold your phone securely. The main purpose of the MagSafe magnet is to keep your phone safely in place, and the issues you've described are completely unacceptable.
This sounds like a defect, and we want to make it right. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can help you directly with a replacement.
Rated 1 out of 5 stars
Broke immediately
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke immediately after taking phone off of the charger
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear HunterG,
We are truly sorry to hear that your car charger mount broke immediately after use. This is a clear product defect, and we understand your frustration. We want to help resolve this for you. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so we can assist you with a warranty claim.
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Terrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product fell apart in a matter of days. Didn’t hold up my phone at all
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 1 out of 5 stars
Unsatisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sticky part was so bad it fell off just in about 10 seconds after I had just put it on unsatisfied with the purchase
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear Customer, There could be several reasons why the sticky part fell off. It might be due to a manufacturing defect, improper application, exposure to extreme temperatures or humidity, or incompatible surfaces where it was attached.We're sorry to hear about your dissatisfaction. Please provide the following information to our dedicated email service@tennrich.com
Rated 1 out of 5 stars
Does not charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetic is good, but the charger sometimes works sometimes does not work. Tried a new cord but that didn’t work.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.(service@energizerpowerbanks.com)
We will be glad to assist you.
Thank you.
Rated 3 out of 5 stars
Slow charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep getting the “slow charger” message on my phone no matter what cable I use. It honestly works better as a phone holder.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi user238259,
We’re sorry for the experience you’ve had. On many phones—especially Android models—the system may show a “slow charger” message with wireless charging, even on 15W mounts. Wireless charging in a car can be affected by phone compatibility, coil alignment, case thickness, heat, and the vehicle’s power source. For best performance, try centering the phone on the mount, removing thick or metal cases, and ensuring the car adapter provides sufficient power. If the issue persists or you suspect a fault, please contact our support team for assistance or replacement at https://support.energizerpowerpacks.com/.







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