Customer Ratings & Reviews
 or [service@energizerpowerpacks.com](mailto:service@energizerpowerpacks.com).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/98da8e5d-36be-485a-ae91-4f5ba4c104ed.jpg)
- Model:
- UE30072PQ
- |
- SKU:
- 6589869
Customer reviews
Rating 4.7 out of 5 stars with 152 reviews
(152 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Ultimate Lithium's long battery life and good charging speed. Many appreciate its portability and overall performance, with some finding the built-in flashlight and LCD display to be valuable additions. The main drawbacks mentioned are its weight and size, which some customers find less convenient. However, the ability to charge various devices, including phones and laptops, is a definite advantage.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works well but the strap broke after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I contacted Energize customer support and have not heard back yet
I would recommend this to a friendRated 5 out of 5 stars
Works well, I like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for my phones, iPad, Apple Watch, AirPods, and other such devices. Did not work on my laptop but I don’t believe it is rated to do so, so not a negative comment, just an observation. Can take a while to charge. I like it.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 3 out of 5 stars
Its okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is good, output is slow ………………..&:&1:
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi M3tr0d0b3b00min，
Thanks for your feedback. We're glad to hear the battery life meets your needs. Regarding the slow output, this model supports up to 30W Power Delivery, but actual charging speed may vary depending on your device and cable. If the performance feels unusually slow, we recommend checking with a certified PD cable and adapter. For further help, feel free to reach out here:
👉 https://support.energizerpowerpacks.com/
Rated 3 out of 5 stars
I thought it would deliver faster charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissappointed by charge time but also my fault for not researching better
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Xtorn，
Thanks for sharing your thoughts. We understand how important fast charging is, and we're sorry this didn’t meet your expectations. While this model supports up to 30W Power Delivery, actual speed can vary depending on your device and cable. If you need help optimizing performance or suspect a defect, feel free to reach out:
👉 https://support.energizerpowerpacks.com/
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
it’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s works but take too long to charge up to use and big
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Chany,
We’re sorry the charging time and size didn’t meet your expectations. High-capacity power banks like this 30,000mAh model naturally take longer to recharge due to their large battery. For faster recharging, use a 30W Power Delivery adapter and keep the unit in a well-ventilated area.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Its either deffective power bank or its bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it was OK at first, but then when charging all the way up to 88% reached and never filled up to 100% was kind of confusing. So I decided to take steps to fully drain it and recharge it but its charging speed is even slower than ever not sure its gonna reach 100% might be a deffective power bank.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi IvanD,
Thanks for sharing your experience. It’s unusual for a power bank to consistently stop at 88% or slow down significantly after a full drain. This could indicate a calibration issue or a potential defect in the battery management system.
We recommend reaching out through https://support.energizerpowerpacks.com/ so our team can help diagnose the issue or arrange a replacement if needed.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure if this was brand new or used. It was on 0% when i got it and did charge it to 100% and I thought it was great but when it was 80% left and it quickly went to 0% and died. Had to return it. Power banks aren’t supposed to be that way
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Demon,
We're sorry to hear about your experience with the Ultimate Lithium 30,000 mAh Power Bank. A sudden drop from 80% to 0% is definitely not expected behavior, and we understand how frustrating that must have been. Since you've already returned the product, we appreciate you taking the time to share your feedback and apologize for the inconvenience caused.
If you ever decide to try another model or have questions about our products, we're here to help.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
I returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was likely a previous return. It wouldn't charge higher than 83%
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Arizona602,
When a power bank stops charging at a certain percentage like 83%, it can be due to how the battery management system balances and protects the cells. Sometimes the system reduces charging near higher levels to prevent stress on the battery, which may make it appear as if the charge is not increasing.
Rated 1 out of 5 stars
Battery percentage display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery percentage display is unreliable. It suddenly goes to zero once battery drops to 60% or less.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Sandy，
Thank you for sharing your experience with the Energizer Ultimate Lithium 30,000 mAh Power Bank. We're sorry to hear about the issue with the battery percentage display.
The behavior you described—where the LCD suddenly drops to 0% once the battery reaches around 60%—is not expected and may indicate a fault in the battery management system or display calibration. To ensure you're not dealing with a defective unit, we recommend reaching out through our support page for further assistance or a possible replacement:
👉 https://support.energizerpowerpacks.com/
We appreciate your feedback and want to make sure your power bank performs reliably.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Got a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I received a dud! It barely holds a charge for 24 hours,not happy about it and don't recommend buying it.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear Customer,
We take this issue very seriously and apologize for the problem you've experienced. We want to help resolve this for you. Please visit our support page at **[https://support.energizerpowerpacks.com/](https://support.energizerpowerpacks.com/)** and fill out the form so our team can provide you with support. -- Energizer PowerPacks Service Team
- Cons mentioned:Weight
Rated 5 out of 5 stars
Portable Power Bank W/LED Light.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Is The Best Portable I've Ever Came Across. :) It Is Heavy, However , I Like How It Have The Led Light In The Back.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Massively great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adding to my survival supplies, helpful on road trips, and love rhe flashlight!
I would recommend this to a friend