Customer Ratings & Reviews
- Model:
- QM5005
- |
- SKU:
- 6577445
Customer reviews
Rating 4.1 out of 5 stars with 192 reviews
(192 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Ultimate Lithium power bank for its portability, overall performance, and charging speed, making it a convenient choice for users. The size and magnetic strength are also well-received features. However, some customers have expressed concerns about the battery life and heat dissipation during charging, as well as the strength of the MagSafe connection.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Energizer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not great. Hard to tell if item is completed. Phone keeps falling off
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi JudithP,
We’re sorry to hear about your experience. If your phone keeps falling off, it may be due to case thickness or lack of MagSafe compatibility, which can weaken magnetic alignment. Also, the LED display shows battery level, but doesn’t indicate charging completion—so we understand how that could be unclear.
We take this issue very seriously and apologize for the problem you've experienced. We want to help resolve this for you. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can provide you with support.
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Portable Battery Charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Great for charging iphones quickly.
I would recommend this to a friendRated 5 out of 5 stars
Power Bank
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a chance to use it yet. Bought this for an upcoming vacation where there not be any WiFi available.
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this charger! Seems to work as stated.
I would recommend this to a friendRated 5 out of 5 stars
Life’s
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good charger recommended lasts as indicated excellent
I would recommend this to a friendRated 5 out of 5 stars
Works as advertized
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rapid charging without overheating, works great!!!
I would recommend this to a friendRated 3 out of 5 stars
Not bad, not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, not great. Will charge you phone, but not super fast. Price is very reasonable.
I would recommend this to a friendBrand response from Jamal Chen
Posted .Thank you for your feedback! We're glad to hear that you feel the power bank is a reasonable value. We understand your wish for "super fast" charging and appreciate your honest review. Our power bank is designed to provide efficient fast charging up to 18W wired and 15W wireless, but we will certainly take your feedback into consideration as we continue to develop new products.
-- Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Short battery support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt last as long as i hoped for................
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi GaryH,
Thanks for sharing your thoughts. With a 5,000mAh capacity, this model is designed for quick top-ups rather than multiple full charges. If you're looking for longer-lasting power, we recommend considering higher-capacity options like the 10,000mAh or 30,000mAh models.
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Works fast, works great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fast, works great. No problems so far while using it.
I would recommend this to a friendRated 5 out of 5 stars
Great price works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, magnetic sticks good. Cheap price worth it cant go wrong.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does not hold any charge Cant even charge my phone once I need my momey back
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi TreyannaJ,
We’re sorry to hear your power bank isn’t holding a charge. That’s definitely not normal for this model. Please visit our support page for assistance with a replacement or refund:
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and perfect size for space saving and good quality
I would recommend this to a friendRated 5 out of 5 stars
Great charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge lasts for a long time. Took it on a trip and was able to charge my phone multiple times.
I would recommend this to a friendRated 5 out of 5 stars
1 Full Charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it..inexpensive and it gives me 1 full charge
I would recommend this to a friendRated 5 out of 5 stars
Battery pack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good battery pack comes through when needed def recommended
I would recommend this to a friendRated 5 out of 5 stars
Energizer Backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job without hestitation. It is what it says to be and do.
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good portable battery good for outdoor trips and emergency back up
I would recommend this to a friendRated 5 out of 5 stars
Battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good fit for what i need it for, our trip
I would recommend this to a friendRated 5 out of 5 stars
Just what I was looking for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Very good autonomy and very accessible.
I would recommend this to a friendRated 1 out of 5 stars
Literally HOT garbage.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One would think that a company known for batteries would make a claim about a batteries capacity and charging wattage that was accurate. Alas, that is not the case. I have several of these type of devices. My car, work, purse, and nightstand. I picked this up because I had a gift card. It's the worst and MOST EXPENSIVE one of these I own. The wireless charging overheats, it charges my device MAYBE 13% before going dead. Again, I own several of this type of device. This entire product is a lie! All of mine are the same specs. I have three phones. All different types. It fails on all of them. I thought maybe it just wasn't meant for Android, but even iPhones don't charge well on this. Save yourself the money and spend 15 on a charger from a different web site.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear valued customer,
Thank you for the comment.
We apologize for the unsatisfactory user experience we have caused you.
If you have any other questions about the product,
please feel free to contact us.([email protected])
We will be glad to assist you.
Thank you.
