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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Ionic Pro 500's positive impact on air quality and its quiet operation. Many appreciate its ease of cleaning and the absence of replaceable filters, resulting in cost savings. While some find the coverage area suitable for smaller spaces, others wish it could handle larger rooms. The purifier is generally considered to offer good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 246 reviews
  • Rated 2 out of 5 stars

    Can not tell if it’s working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for several weeks now and it has a “clean” button that notifies you when it needs to be cleaned. I keep expecting it to come on any day and it hasn’t yet. I opened it up and there’s not as much dust inside as I would expect since I have carpet. I’m just not sure if it’s working. I wish I would’ve taken before/after pics of the dust that collects on the furniture after a week or so WITH and without the use of this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really noticed it cleaning the air! Still the same amount of dust in the house

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recomend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this now for close to 6 months and hardly gets anything out of the air, going to try and return it today

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not as advertised on company site

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not as much put out of a fan as i thought. we bought it to get rid of cigarette smoke smell in the room. didn't really help

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air purifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this product because it did not appear to make any difference in the air quality in our room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after two weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second Ionic I had purchased. The first one lasted for several years so when it failed, I purchased this one. The new one seemed to be of lesser quality and failed after two weeks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 months later and it's making a constant noise. No matter what I do it will not stop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level
    Cons mentioned:
    Room size

    Rated 5 out of 5 stars

    Wonderful Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the Ionic Pro Turbo for about 2 months now and absolutely love it. It is almost totally silent. I orded an extra set of collection blades becuase I clean mine every 4-5 days. It is amazing how much dust and grim it collects in only a few days. I use it in my bedroom. Yes it does emit some ozone during operation but it is so small it is not harmful. Even HEPA air purifers emit some ozone. With the Oxygen Plus filter it converts most ozone back to (02) Oxygen which is a huge benefit over other air purifers. We decided we needed another air purifer in the 2nd bed room and decided to try a HEPA purifer which cost about $200.00. After taking the HEPA-type air purifer home and listening to the fan running we took it back and got another Ionic Pro Turbo. You can't go wrong with the Ionic Pro Turbo. Just know that if you decided to buy one that you have to clean it at least once a week in order for it to work efficiently, which is a small price to pay to have a silent air purifer. It is great for a room air purifer but I think the 500 sq ft it says it will cover is to much, a bedroom or living room about 14 x 17 is about the maxium it can handle. So if you buy this with reasonably expectations I think you will be glad you did.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    air purifier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work very well. Ran it for a year before I had to clean it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good in clearing the air! I would save your money and buy this product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Went downhill fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out good. Now crackles all the dam time. Clean it out and even took it outside and used a air duster to blown anything out of it, still crackles. VERY annoying, DO NOT WASTE YOUR TIME

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK..do not buy!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working anything , no fresh air no different , speed not working two time exchange !!!now took money back bought different ionic do not lose your time waiting 30 days for refund!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit worked first time I used it. Second time loud noise from inside, defective. Cannot return to store due to 15 day window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck in clean mode

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 5 months, went into clean mode. I cleaned it and watched multiple videos. It will not get out of clean mode. Waste of 200$. I recommend the crane air purifiers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like, poor air output and input returned It

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a nutshell........I think this is a good alternative to HEPA air purifers. It is quiet, does a pretty good job, reasonably priced. Everyone who comes into my condo says it smells fresh which makes me happy. I do recommend buying an extra set of collection blades so you can keep it running while the dirty ones dry (you have to make sure they are 100% dry before putting them back in, otherwise will damage unit) Most people either love this product or dislike it. Personally, I think it is great. (They make great gifts as well, thinking of buying a couple for Christmas presents this year) Make sure you read the owner's manaul and watch The instructional DVD that it comes with, follow the directions and enjoy fresh air.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working after few month !!!!hotly don’t recommend it !!! Don’t waste your money !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy camper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red light pop on soon as I plugged it up after reading all the getting ready instructions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work ............ it doesn't work ......... how do I return it?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Must have if looking for any sort of air purifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an Ionic Pro Turbo Air Purifier for about 8 years, yes, the same one for 8 years. I bought it when my son was in the 5th grade and his allergies were getting the best of him (along with his faithful dog that followed him everywhere in the house). I'd bought it at our local Wal Mart at the time as I was desperate to try anything that could assist the pills and sprays my son had to take. It has proven to be every bit worth what I paid for and wouldn't trade it for any other purifier out there. I have used it throughout the whole house in those 8 years and it has performed awesomely for us. I have used it during all the viruses and bacterias my kids have gotten, putting it in there rooms to keep them from spreading their germies, moving it to the TV room when they were tired of being in the bed. I've had it in mine when I had the flu (my husband didn't even get the flu from me and he wouldn't get the flu shot) or other viruses, I or my husband had. It has been a lifesaver in MANY ways!! After cooking fish and shrimp, or for other unwanted odors too, I would move it to the area and it would start doing it's job. I didn't have to clean it as often either, but probably should have. The smell it gives after it cleans , which was not that bad, I felt it just gave the area an extra clean smell, it didn't bother me. Needless to say that it broke after it was dropped different times, which at that time, I went back to Wal Mart to buy another but I guess they don't carry them any more. I am certainly going to buy me another, now that I see they are reasonably priced. I recently (last week) bought a Holmes Air Purifier/Ionizer with a Hepa filter from a resale shop, which stated was new and I eagerly came home to try out my bargain-----No, no and no, I don't think any other will come close. It just blew air (loudly) and the hairspray smell I was trying to get rid of was still there in the SMALL bathroom! The quietness of the Ionic Pro Turbo has spoiled me, you can't even tell it's on and I did like the blue light, it would serve as a night light for my son, although I would cover it when it came in my room.After reading all the reviews I couldn't help but to share what a great product this is. It's light weight too, so you can take it with you when you travel. If you are considering buying one, I say go for it. If you treat it right it will perform great and I am proof that they do last a long time.

    I would recommend this to a friend