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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 243 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ENVY Desktop's speed and ample storage, frequently praising its fast SSD and sizable hard drive. Many also highlighted the ease of setup and the quiet operation of the computer. While some users expressed preference for a different operating system, the overall performance and value were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 243 reviews
  • Rated 5 out of 5 stars

    perfect for what i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer fit my needs exactly. it is my 3rd computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price and offers great hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Monitor for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Settle for replacement monitor due to backordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with this computer. Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell died wanted Something different, got this .Me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the way the DVD is set up. Not a fan of where the ports are located. At the top of the tower, very inconvenient.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the specks on Best Buy site and it said it had four three USB3.0 and four USB2.0, suppose to have eight ports. Only has six ports. I guess you should read HP specs before you buy. They also gave us a Kaspersky virus protection and then computer went on sale, we came back for the credit and they deleted the virus protection so you couldn't use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Bad computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bad computer. It was fast. But it didn't even last a month before it developed mother board problems. Hp doesn't do a good enough quality check. No burn to check components. Lost a lot of time installing my programs only to have to do it again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay computer needs a little more speed. I

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to powering my computer and going straight to work with it. That being said, why in the heck did HP decide to store the Windows system on C drive, and make the data storage on D.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 13 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer stopped working 13 days after I purchased it. Good thing it was within the 15 day return policy so I was able to take it right back to Best Buy instead of dealing with HP. I got an iMac instead. It was only a few hundred dollars more, but I know it will last years longer. Thought I would try out a PC, but never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst HP product I have ever purchased anywhere. It crashes continually and has so many memory faults it is not even funny. Stay away from this model. You do not want it. Also, who in the world thought it was wise to put the ports on top of the computer...dumb, dumb, dumb. Totally dissatisfied. I want my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because of the HP reputation for quality. Boy was I wrong! The computer worked for two or three days and then died. I took it back within the 15 day grace period and I exchanged it for a similar computer from another manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer be ware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to receive my new desk top But Holy catfish, from the unboxing/ to call tech support, nothing went right. The bottom line is when I could not down load type of soft ware...to it to the geek squad/ they told me they have never seen/ heard of anything like this. I boxed it up and returned it that day....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't opened the box yet. I experienced my worst customer service to date at Bestbuy. I really needed a computer, which is why I purchased it despite of the service. But I may return it so the store doesn't get the credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    buyer be ware

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my PC go out on me....BUYER BE WARE/ had this new one for less then a week....POOF!, nothing, the GEEK Squad could not figure it out.....hello APPLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    heated up and would'nt work after using for 2 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use my computer until the 15 day warranty was up. Heated up and shut down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this product it was a mistake to buy this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sooo Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not used to the silence-- I replaced the power supply on my old PC and didn't pay enough attention to its noise rating. This one is silent under my normal usage with the occasional quiet fan kicking on. I couldn't find the DVD drawer; doesn't seem to be mentioned in the user's guide. I finally opened it using the Explorer, and the front vertical bar on the unit popped open; the drawer is vertically mounted behind that. You probably want to open that first before opening the drive. No issues with anything; busy copying and reinstalling stuff off my old PC. Zippy quick. I'm not a heavy gamer, just the occasional flight sim; nor do I particularly stress a system-- this should keep me happy for a good long time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for what I needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs like a champ! Bought this to for Photoshop purposes.. So far so good! If I have an issue I will update later!

    I would recommend this to a friend