Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.6 out of 5 stars with 232 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

68%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 232 reviews
  • Rated 1 out of 5 stars

    Easy Replenish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased easy replenish with my printer, however, I cannot manage my account because the link has been disabled. I am also out of ink and unable to print because Easy Replenish has not done what they said they would do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good features that don't work properly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this product. It has caused me money. I had to go to a local print shop to print Closing Documents. I was late for the closing and it didn't print the entire document. What a disaster!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never got to use it because of incorrect address .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and incorrect address was listed and auto order for printer ink was sent out to void location which was not recieved and could not be corrected by tech staff now i am out of ink and would need to make a trip to store for reorder.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was unable to use this serivce

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really need this service but it has given me the run around. So i gave up. Went to the store to see if they could help me. It was a fail! Still in need of the services!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Abc

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not go well. I have had difficulty getting a refill using this system and the workers I’ve talked to have not been very knowledgeable on this feature,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues. I've tried several times to get this coordinated with our Epson printer...it has yet to work. Great idea but they need to get it coordinated with the printer companies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Replenishment program lost shipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program is fine until the shipment is lost and they will not cancel the shipment and it takes a week to get a replacement. Not good follow through.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's the point if, when I need ink, you can't supply it? Which happened the first time I needed it. Most likely going to cancel this program and buy it myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After signing up for Best Buy Instant Ink Refills.. My Printer ran out of Ink a Month Later; and then Best Buy Placed my Order for New Ink. and it wont be delivered for another 5 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very very poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never cancel the service they will continue to charge your credit card & you will be unable to cancel the service. I don't recommend any one to be involve in this service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have yet to see it work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ordered black and white cartridges from Epson. Never received any indication of the automatic refill. I know I signed up for it. My cartridge ran out with no message.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Has not worked for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have signed up for this service and have never received notice when my ink was low. If I could have rated it a zero stars I would have done so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    can't stop it. comes too often

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did easy ink replenishment with Epson printer and now I can not stop it. No one at Best Buy can help me and Geek squad either Frustrated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is not a good idea, because they don't ask which product size you would like to receive, they send you whatever they want to sell you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Epson printer that did not meet any qualifications. Jammed paper that wasn't. Unable to install new ink so the printer would acknowledge it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got enrolled

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through the setup process several times and never was able to get enrolled so I have to still monitor my ink levels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven’t figured it out.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried twice and given up because I apparently need more time than expected. I may recommend it if I ever figure out how.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replenish ink program

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sign up for this program so you never run out of ink. I have been out of ink for 2 days. Still waiting on ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "Easy" Replenish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of hours of trying to set up Easy Replenish for my printer ink, I finally had to give up. Terrible experience end to end.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work for us

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we could never get this to work. Tried to sign up according to directions.

    No, I would not recommend this to a friend