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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality and impressive brightness of this product, which are its most frequently praised features. Users also appreciate the device's compact size and the straightforward, user-friendly setup process. However, some customers have expressed concerns regarding the performance of the HDMI ports, the quality of the black levels, and the volume of the cooling fan. Additionally, a few users noted issues with the remote control functionality and felt the product was priced higher than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 448 reviews
  • Rated 1 out of 5 stars

    Great projector, terrible bulb life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last projector, Optoma HD161X, had the original bulb last 6 years with our infrequent use. This projector had the bulb last 8 months, and I'm having to replace them out of warranty (only 90 days from epson). A clearer picture is not worth this hassle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor lamp life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lamp is defective, less then month and it was flickering

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    No export Bluetooth with speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pictures, I can’t connect with speaker by Bluetooth.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello NguyenP, we appreciate your feedback on the Epson Home Cinema 2350 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-2350/s/SPT_V11HA73020#questions. Additionally, your projector includes a 2-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    No sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to sign an agreement to 15% restocking fee before purchase. The sound it had does not work. I went to the store to see if anyone know how it work. The associate said I have to pay for a Greek to come to my house to check it out and set it up. I had to buy another sound bar to make the sound work.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Henry, we apologize for your disappointing experience with the Epson Home Cinema 2350 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-2350/s/SPT_V11HA73020#questions. Additionally, your projector includes a 2-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 4 out of 5 stars

    good projector for movies and tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good projector for large rooms. android tv built in is nice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid range lamp projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money! I'm glad i spulrged on my first projector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too good i love watching movie on it. It is good for 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great projector!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great projector! I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent projector!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is on an Epson Home Cinema 2350 4K PRO-UHD Smart Gaming Projector. I am a proud owner of this wonderful projector. Weight is only 9.0 lb. Projector is well shaped. It is not thin nor too big allowing you to get a good grip on it when carrying around. All of the options in this projector make it worth purchasing in my opinion. There are many options when putting the projector on the table, desk, floor or anywhere. Of course, like most projectors there are two feet on the bottom back to help level your picture and a adjustable stand on the front to raise and lower your picture. There is also great flexibility in the angle at which the picture can be pointed. You can point the lens up to the top of the wall but use the adjustment dial to almost put it to the bottom of the wall. It also has H/V Keystone and can be set to do this automatically. So you can pretty much put this almost anywhere. This has been hard to find in this price range years ago. The picture is just awesome. Much better than my previous projector. I do not notice literally any bad spots in the picture. It is in focus from top to bottom unlike my previous one. I see no color wheel. I get no flickers. Motion is just smooth. The picture is still visible with the lights on but of course it doesn't look as good as it does with the lights out. The colors are brighter and more vivid thanks to HDR10. Brights don't look washed and dark scenes look great. Installed speaker sounds good for a projector speaker. It has Bluetooth that hooked easily up to my soundbar. It has two HDMI inputs but one of them is used by the Android TV device. When first setting up Android TV it gives you the option to use Google to add the device to your network. This option did not work for me even though my phone was connected to my Wi-Fi but when I added my Wi-Fi manually it showed up. Just a few screens to answer and Android TV was up and running. If you have a Sony TV with Android TV, the menu looks like that. Streaming is really the only way I watch TV now, so this cuts down on the amount of cords you have to run to the projector. Remote is well designed when navigating through both the projector menu and Android TV menu. When I hooked my Xbox Series X to the projector it says that it supports 4K gaming but not at 120Hz so you can't play at 4K 120 FPS. It says it supports HDR10 video but not HDR10 for gaming. It says it supports 120 FPS at 1080p but I don't intend to use it in that mode. Gaming was smooth and looked great. I had many good FPS games while using this projector. I don't know if it was because of it or not though. Now the only bad thing is my universal ceiling mount that I had on my previous projector would not work with this projector. I would recommend getting their universal mount ELPMBPJG.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible picture quality and always loads really regret buying this projector

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi IgnacioV, thank you for taking the time to write a review of your Epson projector. We appreciate your business, and value your feedback. Your Epson Home Cinema 2350 includes free technical support for the life of your product, so if you’d like help optimizing your setup, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Kind Regards, Tony – The Epson Team. Epson

  • Cons mentioned:
    Hdmi ports
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A value-packed 4K HDR projector

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start out with, the marketing for this projector may throw you off. It’s marketed as a gaming projector but this is a great projector that does a very good job at nearly everything, and it has a lot of features for the money. It packs in a super bright lamp being able to pump out 2800 lumens and even in daylight conditions (with the blinds closed) it produces a surprisingly bright image. The color saturation is quite good and you can pump this up even more with some settings and then it also has support for HDR10 dynamic range content. It also has fantastic contrast where it has a 35,000:1 contrast ratio. In terms of image quality, it’s really quite good. The gaming portion of the marketing may have something to do with the 120fps frame rate you can get but just note that’s at 1080p. You can however get 60fps at 4K. The 20ms input lag may also be another reason for the gaming appeal. For the types of media that you may be consuming, this does a stellar job at nearly everything I threw at it but the “gaming features” are in the OK range but at the same time, this projector is a good deal for everything else it packs in. I quite like the fact that it has WiFi and Android TV built right in so you can access apps like Netflix, Amazon Prime, and YouTube directly from the unit itself making it effectively a “smart tv”. It’s basically an all-in-one unit where the portability allows you to use it in your backyard without having to plug anything else in for those summer outdoor movie nights. It even has bluetooth support for headphones or earbuds if you’d like. The 10 watt speaker is OK. Better than most speakers on recent flat TVs but certainly not anything amazing when compared to a sounder/subwoofer setup. It’s there as for convenience and does the trick if you don’t have anything better on hand. It also has a physical lens-shift option where you can place the projector in maybe not the most optimal location like on the floor or your ceiling and still be able to project a properly aligned image on to the screen. It also does have a a side to side adjustment but you can’t fine tune it as much as the vertical adjustment where there are less steps/stops with the side to side angle adjustment. I ended up having the projector to the side of my couch at sitting level and was able to throw the image onto my wall without any issues after a bit of toying around with the keystone adjustments. Even though it does have 2 HDMI ports, one of those ports is actually already used for the “built-in” Android TV, which I guess you could say is built into the unit, but it literally is a separate device that lives inside the projector. Sort of weird that it’s a separate little device in the projector but I guess that also means it could in theory be upgraded in the future. My only big gripe with it is that I wish it didn’t look like a printer ;) Maybe appropriate since Epson makes a lot of printers but it still looks a little dated. For the price, this projector packs in a lot. Maybe not the right marketing as a “gaming projector” but it’s a great value for what it offers as an all-in-one projector that’s suitable for lots of content, not just games.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use, Size

    Rated 5 out of 5 stars

    Epson projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this compact projector, it's lightweight and easy to use. Very bright and works great in most light.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Skip this projector if you're a gamer.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson - Home Cinema 2350 4K PRO-UHD Smart Gaming Projector needs to lose the "Gaming" portion of it's title. Now that's not to say this isn't fun for all videogames. Firing this up and playing Mario Party with my family is still alot of fun. Really, any game I can play with my family on this isn't too bad, but once you get into the xbox series x games that take full advantage of HDR and FPS is where this product comes up short. Movies look terrific on this, however you really need to have this in the right space to really take advantage of how good the picture can look. Blu-rays and 4k movies look really good, colors pop and the contrast is really good on this unit. It's very hard to move to this from a 65" Samsung TV with more robust features. We'll be using this primarily for movies and switch games, which is great for a family but if you're someone that has higher expectations for this, I would suggest skipping out on this projector, you will not get more bang for your buck with tis product compared to much better and cheaper devices on the market right now.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi PretzelGuy, thanks for taking the time to post a review, and we are sorry that you aren’t completely satisfied. Your Epson Home Cinema 2350 includes free technical support for the life of your product. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony- The Epson Team Epson

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great projector for a fraction of the cost.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, I would say this is a great projector. Setup, (should have been a breeze), but I had an issue with the projector not recognizing one of the remotes. It caused the projector to freeze on the initial welcome screen. After an hour on the phone with Epson, we got it figured out. (The customer service techs were great, by the way!) Once I got the set up done, I mounted it to the ceiling and started streaming. The unit comes with it's own streaming dongle. After using it for a bit, I decided to use a 4K UHD Amazon FireStick in it's place. It's as simple as unplugging one and plugging in the other. Being able to stream 4K content from Amazon Prime, Netflix, VUDU and Movies Anywhere was THE selling point for me. This unit does not disappoint. The picture is bright and spectacular! I couldn't be happier and I highly recommend this projector.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good picture quality but not terribly bright

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Epson Home Cinema 2350 to replace an aging projector that I use almost daily. First off, this thing is really large compared to the other projectors I have and have had in the past. It definitely won't blend in anywhere you put it. Next, the Google Home "simple" setup is a complete joke and waste of time as it just doesn't want to work with an iOS device. Skipping that step and doing your network connection manually will save you lots of time and headache. Once you get online, there is the inevitable update but it doesn't take too long. Next, I tried to pair the projector to my soundbar and, while it did connect over Bluetooth, the sound was never correct. After much troubleshooting, I just gave up. That was disappointing because I was really hoping to be able to use the built-in streaming capabilities without having an external device. I went back to my Apple TV, connected it to the HDMI ARC port, and all was well. Now, that being said, I have not used the streaming capabilities and can't comment on how well it works. Now, on to the picture part. The clarity is amazing. There has been no pixelation, blurriness, or lag even with high paced sports or FPS games. Watching a movie is almost like going to the cinema since this is a true 4K projector. The main issue I have is that, at 2800 lumens, the picture is not terribly bright. In a completely darkened room the brightness is acceptable. But if you have a light source (like a window) that is close enough to your screen to light it at all, the picture gets washed out. I am lucky enough to be able to rearrange my viewing space to minimize the light, if you have a fixed location or have overhead lights on regularly, you might consider looking fro a model with a higher brightness output. I really wanted to love this projector as an "all-in-one" solution, the Bluetooth sound issues and the lowered brightness level are issues for me. It is certainly better than the unit it replaced, but overall I would say it is just slightly above adequate for my needs.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Chadwick, we appreciate your feedback on the Epson Home Cinema 2350 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-2350/s/SPT_V11HA73020#questions. Additionally, your projector includes a 2-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good quality viewing. Easy set-up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good projector for home use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good projector for home use, for movies and games night. The picture quality is extremely good even when we extended the screen size up to 300 inch. The only down side is sound quality. You need to use an external sound bar if you want to experience theater like sound. Overall great buy for $899.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 2250 a couple of years ago, it works great so I decided to purchase the 2350 for another room in my home it also works great and it is a little clearer due to the added lumens on the 2350.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a relly good money's worth projector. Not good for xbox x ( the new one ) but regular 4k movies are great and crisp display. Also with Android tv makes a one stop projector.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great projector, clear image even if the room is not totally dark

    I would recommend this to a friend