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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 393 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Home Cinema 2350 4K projector's picture quality, brightness, and ease of use, frequently praising its performance in gaming and HDR. However, some users express concerns regarding the number of HDMI ports, black levels, and fan noise. A few also mention issues with the remote control and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 393 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Very easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to set up purposes right now and everything seems to function perfectly. Color seems to be bright and vibrant while setting the unit up. Haven’t had the opportunity to set up with the Xbox x yet but I can’t wait to see it in action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this item!!! You will not be disappointed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very fine working machine. We enjoy it immensely.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not True 4k Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This projector has 2 issues. The lense shift is defective making it near impossible to square up the image. Second this is not a true 4k projector.. it's an "upscale" 1080p that uses pixel shifting to simulate 4k.... False Advertising... On a good note, the android tv works really well and is fast and smooth. Also a new lamp is only $65 from Epson!! Which is super cheap!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had rosin projectors for awhile and have always liked there performance. This one has a tendency to turn off every 20 minutes though. Never had this problem before

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt have bluetooth audio out!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i am happy with this projector. A big readon i chose this projector was for the Bluetooth audio out described in the ad. Thid spojector does NOT have thst capability.. if id did id give it 5 stars

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi JeffL, thank you for taking the time to write a review, and we'll be sure to share your feedback with our product teams. Your Epson Home Cinema 2350 includes free technical support for the life of the product, so if you would like to explore potential audio solutions that are compatible with your projector, please contact us at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team Epson

  • Pros mentioned:
    Brightness, Gaming, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great picture and so easy to stream content

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used Epson projectors in the past and one is always wowed by the fun factor of being able to view such large screen sizes from fairly compact projectors. The ability to create family entertainment in such a portable fashion is really a great benefit whether it is movie night in the family room or outside by the pool. The Home Cinema 2350 is no exception to the fun and many older projector owners will be enjoying a step up in picture quality, ease of setup and streaming, and improved audio. It’s pretty amazing to consider that this projector supports 4K content, has an input lag time under 20ms and an image size up to 500 inches. Set-up is straight forward and we had no issues connecting wirelessly. Included with the projector is a remote control for controlling the projector functions and an Android TV remote control for streaming functions. The projector itself is lightweight and small enough in size to sit on a table, chair, bookshelf or rack. The height of the projector can be adjusted via the front foot and leveled via the back feet. The sliders on top offer a convenient and easy method to reduce or enlarge the image, and sharpen the focus of the image. It is really going to be nice to readily access so many of the streaming services we use with the built in Android TV. Voice commands with Google Assistant make the task that much faster. This ease of streaming content really encourages one to use a projector more often as setup and use is a breeze. The picture quality is quite impressive with Epson’s 4K PRO-UHD technology. The 2800 lumens of brightness create a very nice range of white to color. We were impressed with the picture quality whether watching a car review or full-length movie. The colors were quite accurate and seemed to be consistent in various lighting scenes. Gaming with the latest consoles is another option as the Epson 2350 supports 120Hz at 1080p or 4K at 60Hz. I don’t really think the everyday gamer in our family is likely to use this projector often, but it will be fun for family gaming sessions. I can see it coming in handy for watching gaming tournaments with a large group too. I like the fact that this projector is a very manageable, compact size and will be easy to store when not in use. It also comes with a lens cover that can be popped on to protect the lens while not in use. We’d recommend this Epson Home Cinema 2350 for its quality, features and ease of use. The price may seem a bit steep, but the benefit of enjoying great picture quality with a group of friends or family is so worth it. One can step it up another notch by wirelessly connecting to outside audio source such as a sound bar to really elevate the audio experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low volume

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over the summer to have outdoor movie nights. The only thong I absolutely hate is the volume its super low and I cant even connect a speaker to it if I want to use my apple tv. super un happy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Epson Home Cinema 2350

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Easy to install. Had to call the help line once, and they were very helpful and pleasant to deal with. Good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great upgrade from our 1080p projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright enough to look good during the day with the blinds open. Built in Android TV worked well. ARC connection was nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it’s amazing, until after a software update and now YouTube Tv crashes. All other apps work perfectly, YouTube Tv not so much

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello DeveronE, we appreciate your feedback on the Home Cinema 2350 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-2350/s/SPT_V11HA73020#questions. Your projector also includes a 2-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 2 out of 5 stars

    Great for the 1st month until apps stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great for the first month but now everytime I turn it on it's not responding. I can only access the menu and adjust the volume but i cannot access any apps so its basically useless unless I connect an HDMI cable which defeats the purpose of this being a smart projector.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi VictorC, thank you for taking the time to post a review. We apologize for the issues you are experiencing with your projector. The symptom you describe could be caused by a number of factors. Your Epson Home Cinema 2350 features lifetime support and we’d be happy to try to diagnose the issue. Feel free to call Epson Support at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The projector will randomly shut down when playing Switch or PS5. I do not have this issue if I am a using Apple TV or just watching TV with their 'In House' Android TV. This is extremely frustrating, I try to contact Epson but haven't received a response. The projector does not overheat, so it is not shutting down due to over-heating. This is a very unusual issue and is extremely frustrating.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SolidSnakeSV, we apologize for your disappointing experience with the Home Cinema 2350 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/Cinema-Series/Epson-Home-Cinema-2350/s/SPT_V11HA73020#questions. Your projector also includes a 2-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Epson Projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality. I love it it takes up the whole wall. It do recommend this projector.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Projector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even without a backdrop, a white-flat wall, the projection is nice and bright.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Projector is meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Projector worked like a dream,but the only reason I docked stars was because after 15 days of use the bulb crapped out and projector wont turn on. Had to work with both bestbuy reps and epson to sort out the issue. Kind of a bummer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for its price!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually 4.5 stars. It is worth the purchase however, I would like to add that you cannot upload apple tv. the google play store does not carry apple tv. other than that this most likely one of the most hidden secrets in home theaters. Purchase a nice screen and you have a nice home theatre and you cannot lose with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cinama Projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and the set-up was easy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lamp issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even an month installed and something is going on with the lamp. There is no picture. Epsom customer support is not the best. This should not have died after a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the a top of the line TV is a better choice. Hard to focus, no definition, small image size. Antiquated design. Returned it.

    No, I would not recommend this to a friend