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$4,499.00

Customer reviews

Rating 4.4 out of 5 stars with 235 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 235 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality- just as expected. Happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I will recommend this product to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper Job -…………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear picture. The andrioid inbuilt installed apps like amazon prime video, hbo max, hulu are not working most of the time and also no Netflix app available too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HIDDEN RESTOCKING FEE!! POOR PERFORMANCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not Buy! Caution!! BestBuy HIDE RESTOCKING FEE!!!!! its $600.. I warn you about this as you will get it hoe and not be impressed with it.. its ok during day and at night its black levels are awful.. poor compromise and you can see pixels if within 20ft of it..

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Guy Whistler, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    TV and monitors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my media room and explained the setup

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Projector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi modual is weak. Constant problems connecting to internet. Picture quality is awesome though.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi NateB, thanks for taking the time to post a review, and we are sorry to see that you aren’t completely satisfied. Your Epson EpiqVision™ Ultra LS800 includes a 2- Year Limited Warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture except for halo and company customer service.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi What, Thank you for taking the time to post a review. We apologize for the issues you are experiencing with your projector. The symptom you describe could be caused by a number of factors. Your LS800 features lifetime support and we’d be happy to try to diagnose the issue. Feel free to call Epson Support at (562) 276-4382; Hours:Monday – Friday, 7 a.m. – 4 p.m. (PT). Sincerely, Joseph - The Epson Team. Epson

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Upgrade your TV or even your theater setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LS800, a short throw projector with a lot of potential. For the consumer looking to replace a TV with a much bigger screen, this is definitely something to consider. In a light controlled environment like a theater room, you have more options to look in to. To start things off, the screen or wall that this project will project to is extremely important. With my current screen, I notice imperfections in the picture that were not noticeable from my UHD30, a lamp projector. Small bumps or unevenness in your screen will cause parts of the picture to go out of focus, and I have tried for hours to get a perfect image but was unable to. The project itself is quite heavy, and you don't really need to move it a lot to get the picture to the size you want. Epson's screen configuration allows you to just move the projector slightly out of frame, and then adjust the corners as you see fit. This is extremely convenient and you have quite a large margin of error in where you place your projector. Using the projector as a TV replacement is actually very easy. It can connect up to three HDMI sources, and the included speakers can get adequately loud. AndroidTV is the OS it is running, so there will be some familiarity there, and the system runs quite smoothly with fast response times browsing the apps. The fan does sound loud at first, but it is not something you'll even notice when watching videos - even during quiet talking scenes. The picture quality is quite spectacular. Of course, the larger the image the less sharp it will be. But, even at 120", a 4k video looks incredible. Again, a large part of how crisp your image will turn out is the quality of your screen. In a blacked out room, you get great results. But the strength also comes in being able to use this in your living room. Paired with an ALR screen, you can even see pictures in broad daylight as the projector can get extremely bright. Gaming is also very enjoyable on the big screen. Response feels quick when controlling your characters. While it's only HDMI 2.0, it can still do 1080p at 120Hz. Overall, this is a great project for those with no dedicated light controlled room. For anyone looking to get a large image without having to deal with a heavy TV, this is the alternative. Paired with a decent ALR screen, you'll find that the images will be more impressive then you could have imagined.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as i thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great as it is not native 4k compared with the samsung short throw projector the samsung colors looked better

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Aurv, we appreciate your feedback on the Epson EpiqVision Ultra LS800 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/LS-Series/Epson-LS800B/s/SPT_V11HA90120#questions. Your projector also includes a 2-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    beautiful / huge picture and great for gaming

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of projector is superb. It fits perfectly on top of my media stand and it looks sleek. The installation of the projector was easy. The packaging came with a cradle around the projector that allowed me to easily place it on my media stand by myself. It includes a focus and leveling feet to get the projection dialed in. Setup was simplified thanks to Epson creating a companion phone app. The app automatically corrects the projection based on photos the user take of test images the app projects on the screen. I was very impressed with how well it worked and it was super fast. The picture this projection produces is amazing. It looks sharp; it has a very wide and beautiful range of colors; and motion overall looks smooth. The picture is huge (I have it set at 100 inches so I can’t imagine what 150 would be like!) I tested the picture of this device three ways: directly onto a wall, onto a regular projection screen, and onto an ambient light reflecting (ALR) and ceiling light reflecting (CLR) screen. In a dark setting, all looked amazing. In a light setting, while I was able to see the image during the day with all screens, the ALR/CLR screen was a considerable improvement. Gaming on this device was great. I used it with my PS5 and it worked flawlessly. There was no noticeable input lag when I played Fortnite, Tony Hawk’s Pro Skater, Red Dead Redemption 2, and Crash Bandicoot. Likewise, the max 120hz refresh rate (at 1080p) really improves gaming performance too. One thing that I found annoying was that the game input cannot use HDMI-CEC (which matters to those who want their game’s audio to run through a home theater system). The built-in sound system from Yamaha does not disappoint. Despite its small size, it has a wide range and can get to a loud volume. The remote felt like a regular TV remote. It worked as intended. It worked well both as a remote for the projector as well as a remote to control Android TV. Likewise, Android TV works well. It’s super convenient to be able to just cast whatever I want directly to the tv. Overall this an amazing ultra short throw projector. It produces a great and huge picture and is great option for gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective unit, too much risk on a 3.4k item.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it was good picture quality except for the picture unable to straighten out. I projected it against a new home flat wall. the top right curved down and even the epson setting assistant couldnt straighten it out. The shaping options did seem comprehensive but I was still unable to straighten it out. Over the first few days projector shut off with a flashing orange light. I thought it was overheating but its winter and its freezing in the home. I looked up on epson support and every iteration of flashing orange is contact epson. I did and they told me to return it and I held off. After one week the projector just wouldnt turn on, would go straight to flashing orange. for a $3.4k item, I would expect better quality control. Had to return it. I can not in good conscience get another one with that fear of the unit being defective and this time outside of warranty.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jesse, we apologize for your disappointing experience with the Epson EpiqVision Ultra LS800 projector. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to other products of Epson - fan is very quiet, nice clarity.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great picture quality but sound is limited.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using an overhead projector and thought it was time to give a short throw a chance. I’ve been in the middle of changing my entertainment room so this was a good opportunity. I found the setup to be very easy. I few cables and setup on the media stand. Far easier than dealing with overhead arrangements. The picture quality is great across all forms of media such as movies and games. I stream regular stations and they look good too. The fact this has internet capability helps with the streaming options, which is also great. There are enough ports that I can connect my streaming and gaming devices like Roku and PS5. Bluetooth connectivity is convenient too. I like that the unit is relatively quite. In a house with young kids and two dogs, the projection blocked safety features are a nice touch too. The primary gripes are the sound and size of the unit. It’s fairly large and to get the larger picture sizes, it has to be pulled back from the wall enough. This means it interferes with the use of sound bar systems. Sound bar systems that are necessary because while the built in speakers are okay, they’re not going to sufficiently fill the room with quality sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $3500 and lasted one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this projector for one month and 3 days... It just stopped working. While in the middle of watching a show the protector just stopped projecting. The audio continued to play, but no more image displayed. Best Buys policy allows for returns on 15 days, so I can't being it back to them. I'll see how Epson handles the warranty and get back to this review after that. But as of now I'm extremely disappointed with this product.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Whatever, thanks for taking the time to post a review. We are sorry to hear you aren’t completely satisfied. Your Epson EpiqVision Ultra LS800 includes a 2- year limited warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing projector, absolutely amazing picture and we couldn’t be happier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to check more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard good stories, reviews and need to check more.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RGTech, we appreciate your feedback on the Epson EpiqVision Ultra LS800 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/LS-Series/Epson-LS800W/s/SPT_V11HA90020#questions. Your projector also includes a 2-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Good product for 150 inch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok for big room and best for 150 inch screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Incrediible display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy moly this is the best thing ive ever bought!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic projector!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had experience with epson projectors for quite a whole now, and all of the experiences have been great. I got this to utilize in place of my old standard projector and to free up space so to speak. Since this is an ultra shirt throw, I can have this right on the table below the screen where I can keep my 4k player and roku hooked up to it and now not have to worry about walking in front of the picture during movies. This thus is a fantastic way to solve that issue. My last projector was the epson 3200, an awesome 4k hdr beast that did 3d, which I am going to hold onto because is still have plenty of that format. This does not do 3d, but I find I don't use it as much as I used to, the kids got older and 3d animated movies playing less in that room. The brightness on this unit is way better, though old unit not bad, this had full ceiling light on and sun coming in windows, no issues seeing the picture. The viewing angle is as stated, about 170 degrees no issues what so ever. This has a movement detector and if anything seen near projection beam it shuts the picture off, and it's adjustable. I guess it could be an issue, but I don't plan on hovering by it while it's on. The set up went fairly smooth, pairing the remote didn't go the first 2 times I tried, 3rd time went just fine, I don't know why it didn't go right away. I checked for firmware updates next, that downloaded quickly, but it will surprise you by shutting the picture off, fans go into overdrive, then after 10 seconds blue light starts to blink. The update took 3 to 4 minutes and it finally restarted. I will talk more about app set up of google later, but continuing on viewing, I did hook up my older roku premier that has 4k and hdr (this unit does not do dolby vision) and it worked excellent. No issues. I prefer using this over Google, generally faster and it's all set up for me to run (all passwords and apps there). The 4k hdr content from Netflix, vudu, Amazon, movies anywhere, and Disney plus all came out great to name a few sources. So did the 4k player content. Now here is where I really like this unit, the Yamaha sound. This is excellent for a 2.1 system. The volume level can get generously loud and fill my large family room. Good full bass, crisp dialouge, and clear treble. Just great sound out of the box. I had to hook up an external speaker for my old unit, and having this built in freed up a bit more space. The price point in this projector is fantastic, right at what my old one is, but way better brightness, contrast, and set up (can be right near the screen). Built in sound that is excellent, icing on the cake. I give this a full 5 stars despite the android/Google streaming built in. As I mentioned above, I was coming back to the android TV part. Set up was as easy as some of my other Google tv's I have, log into my account and all connected just fine. Playstore connected fine. I downloaded all the general streaming services I have, but a glaring omission is not available here that I can find, netflix. As mentioned I have other android tv's, android phones, all have Netflix. This does not pull it up as a download option, even searching for it. Also, vudu will not let me view anything other than standard definition film quality. I have a ton of 4k content that is not part of the shared movies aywhere platform. I did watch other films from movies anywhere 4k content, and Disney plus also, no issues, good hdr. Remote response and navigation are easy enough and good. I am not going to deduct anything from this projector because of this, because as I mentioned, I had planned on using my roku anyway. For having all the latest and greatest, this surprised me and I have checked all settings and such and all apps claim updated and I can't find any reason these are not available or limited in features.. Overall, I still highly reccomend this unit, unsurpassed projection quality, sound is fantastic, it does it all that I need.

    I would recommend this to a friend