Customer Ratings & Reviews
- Model:
- B11B258202
- SKU:
- 6442939
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the RapidReceipt RR-600W Wireless Receipt and Desktop Document Scanner, particularly its speed and ease of use. Users also appreciate the scan quality, responsive touchscreen, and wireless capabilities. Some customers have expressed concerns about the price, vague instructions, and compatibility issues with certain software.
This summary was generated by AI based on customer reviews.
Great functionality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this machine is a good machine, there are two reasons why it did not receive a five star rating. Number one, it took an over extended amount of time to set up on a Mac, to include all software. You have to fill out multiple forms (One of which, their server went down). Number two, everytime I've attempted to use this item I have had to reconnect it to my computer. Where as with my other scanner, I open the program and it works fine. Once you get the scanner to work (Not hard just time consuming), the functionality is awesome. I was able to scan in a receipt it figured out the vendor, the price, and sales tax, I was able to input it into quicken without even trying. Overall I do like the machine, it just had some minor glitches for Macs.
I would recommend this to a friendDont waste your time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk. Totally useless. Why call it rapid scanner if it takes way to much effort to scan something? This thing is slower than manually flipping the pages on a normal scanner and a normal scanner is only $30 vs this thing at $400! 1. it wont recognize my computer 2. It wont let me save each document as a separate pdf file and there's no option to tell it to 3. I can't bypass the stupid scansmart app 4. The old scan utilities app, which is much better, is gone and I cant find it anywhere Epson used to be the best. Now they're the worst. Whoever designed the software should be fired.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello jeremys18, we're sorry to hear about your disappointing experience with the RR-600W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/FastFoto-Series/Epson-FastFoto-FF-680W/s/SPT_B11B237201#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Dont buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what can I say other then this is the worst use of money ive ever spent. Paid cash for it at Best Buy did not open it up for a few months. Too busy working and was using quickbooks app to scan witch is why i bought this. Finally try to set it up won't link to QB, wont scan a long receipt, jammed several times. Waited to long to use it so i couldn't return it and epsons customer service is worthless
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello PatrickjBuckley, we are sorry to hear that we were not able to resolve this issue. For further assistance, please contact Epson Support and include your name and support ticket number, if available. Ask to be escalated to our Epson Advanced Support Team. Please call (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Thank you for your patience. Sincerely, Tony – The Epson Team.