Customer Ratings & Reviews
- Model:
- B11B253205
- SKU:
- 6442938
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the RapidReceipt RR-70W for its user-friendliness, rapid scanning, and compact size. The wireless functionality, helpful software, lightweight design, straightforward setup, long battery life, and impressive image quality are also appreciated. However, some customers have reported issues with its performance when scanning receipts.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product failed (F code) within two years the warranty period. Epson replaced it with a refurbished one. That one was dead (F code) within 18 months. Mind you this device, while portable, just sits on my desk. I send it to the recommended repair shop by Epson who then proceeded to ask for $200 to fix it. That repair shop has not returned the device yet. Epson just stopped responding. I would have really given the device 4 stars just because the receipt software that comes with it is rather dated. Customer experience with EPSON is highly disappointing. I have an HP Printer Scanner for 12 years and still going strong. EPSON just needs to build better products.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello techX, we are sorry to hear that we were not able to resolve this issue. For further assistance, please contact Epson Support and include your name and support ticket number, if available. Ask to be escalated to our Epson Advanced Support Team. Please call (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Thank you for your patience. Sincerely, Joseph – The Epson Team.
DOES NOT WORK in USB 3.0
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who makes a product that doesn't work on ALL USB ports. Imagine buying this then having an error message that bricks the device "Error code "E1460-B305" or "E583-B308" is received while an Epson device is connected by USB to a computer that supports USB 3.0." It's 2021 Epson I don't know if you know this but just about ALL computers sold or built these days support 3.0
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JTol, we're sorry to hear about your disappointing experience with the RR-70W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/RapidReceipt-Series/Epson-RR-70W/s/SPT_B11B253205#questions. Your RapidReceipt scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.