Customer Ratings & Reviews

A must-have accessory for the acct team at my workplace

I bought 3 of this for our office... I super love this!

3 scanners in 6 weeks, all made struggling noises while scanning like metal on metal, software crashed intermittently. Exchanged by best buys 3 times. Then got a fujitsu that works wonderfully.

This scanner was a little bigger than I expected and a bit cumbersome for the desktop space I had, but it does work efficiently and doesn't make much noise.

I scan almost all of my paperwork in to the computer for storage. I used to use a multi-function printer with flatbed scanner, which was very time consuming. Finally stepped up and purchased a real document scanner and have NO regrets. Pros - Very easy to set up. Fast. Scans both sides at the same time, and is intelligent enough to skip blank pages. Takes up minimal amount of desktop. Cons - The only con (and it's miniscule) I can think of, is that papers don't always stay in the collection tray after they've been scanned; new pages tend to push prior scanned pages out. Not a show stopper.

Didn't say anything on the box or the reviews. I ended up returning it for one that did double sided scanning.

Had to return this scanner. Everything I scanned was crooked.

Didn't get a chance to use because i return for a ScanSnap

Good scanner but don't like that it doesn't scan in color

I had a scanner that crashed every other job put through it. I decided on this scanner after reading reviews and testimonials. When I bought it and set it up like I wanted, it is fantastic. I bought one for my assistant, another employee and even one for my home office. It is fast, and the quality is perfect. You will not be disappointed.

I was very surprised that this scanner was for operating systems that was 2 to 3 years ago.

Makes quick work of scanning a stack of documents. Super fast!! My favorite feature: It allows you to use a blank page as a file separator, so you can scan multiple documents of various length all at once. It then automatically creates separate PDF files for each document! Well worth every penny!

Doesn't scan envelopes or insurance cards unless you use a different program - epson support couldn't make it work so they had me use a different program which did work and they said ok were done - problem fixed. Well the problem isn't fixed since I have to scan envelopes quite often and the program they are having me use is not near as user friendly - so I am thinking about returning this scanner. I do like the speed it scans for 20-24 lb paper and have no complaints with it for doing that. Their manual says it does the thicker things but I get an error message every time. 3 hours working with tech support didn't fix only found a work around.

Works great using Epson software, but I don't like the software it comes with. I want to use Mac's printer/scanner software. The Mac has to recognize the peripheral in order to do so. My mac did this briefly, then all of a sudden could not find it again. I'm exchanging it after 4 hours on tech support with Apple and Epson. Not happy.

Works like a pro! I super love it! I bought 3 of them for our office

If you are going to go inkjet then epson is the way to go.

Bought this at the local store after having read the reviews here. Best Buy rep told me it's "plug and play" and it isn't. It comes with a CD driver, but if your laptop doesn't have one, you can go the Epson website to download the driver. However, it won't install at all. It sits stuck at 75% for 20 minutes and if you can't install the driver, you can't use the scanner. Also, NOT wireless. It comes with a USB cable. In this day and age?? It's basically junk. Going back immediately.