Customer Ratings & Reviews
- Model:
- B11B252201
- SKU:
- 6319724
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the WorkForce ES-50 Mobile Color Sheetfed Document Scanner for its ease of use, scan quality, and compact size. Many find that it gets the job done and appreciate its lightweight design. However, some customers have expressed concerns about the software, connectivity, compatibility, and paper handling.
This summary was generated by AI based on customer reviews.
Good and simple product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but need to place paper precisely else the scan results in angle
I would recommend this to a friend- Pros mentioned:Ease of use
Scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable and user friendly. But not suitable for book scanning.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Zobair76, we appreciate your time in sharing your experience with your Epson ES-50. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382, Monday through Friday, 7 a.m. to 4 p.m. Pacific Time. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Dylan — The Epson Team.
Home office
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend if you a ton of documents and it helps with receipt documentation.
I would recommend this to a friendScanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little difficult to setup. Instructions hard to understand
I would recommend this to a friendHelpful staff and superb product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I walked in was graded very kindly by a staff member who Escorted me straight to the product that I had requested I purchased a product and I am very happy with it all and all I gave it five stars the store the associate and their products
I would recommend this to a friend- Pros mentioned:Ease of use, Scan quality
Compact and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A compact and easy to use scanner. Easy set up, scans quickly, and does the job!
I would recommend this to a friend - Pros mentioned:Ease of use, Scan quality
Bar scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scanner. Easy to set-up and use. Scans quickly and has great resolution.
I would recommend this to a friend - Pros mentioned:Scan quality
HORRIBLE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Epson ES-50 to scan old photographs. I scanned 36 photos and stopped because I went out of town. I got back and wanted to start again and nothing. It will power on but my comouter wont recognize the device. Its so frustrating. It costs too much to have this kind of trouble. It will be going back to the store.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KWBear, thank you for taking the time to post a review on your Epson ES-50. Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Regards, Alissa A. – The Epson Team.
Not compatible with cell phone use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use with android phone, discovered must have a USB connection to a laptop or desktop, returned.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Peter J, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Joseph – The Epson Team.
thought this was a portable orinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how well this product works I thought it was a portable printer.
I would recommend this to a friendGreat Mobile Scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mobile scanner, scanning in color. It allows you to feed one piece of paper at a time and has software that allows you to easily move your scanned documents to various other platforms and/or storage options.
I would recommend this to a friendGreat bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was on sale but even if it wasn’t I would still recommend it.!. This item works well for personal use and provides great quality printing for your dollar. Highly recommend!!!
I would recommend this to a friendDoes what I need it to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have too many bells and whistles, but for me that is a good thing. I just need to scan documents efficiently for work. This unit does the job with no fuss. It could be a little faster and a little cheaper.
I would recommend this to a friendScann
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Good quality i buy on january and is no working anymore from march
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi LeidyScanner, we apologize that you are having issues with your scanner. Your Epson ES-50 has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
I expected better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ok scanner but only for documents. It snd photos poorly. The quality of the scan is no good for anything other than basic documents. If you're scanning documents for this, it will work fine. If you intend to scan photos, find something else. Unless you don't mind pixelated, blurry or poor colored photos. I had to exchange the first one. Scanned with lines. Real pain because I scanned hundreds of pages. Before I realized it and had to redo all of them. Exchanged for a new one but honestly I rarely use now. Should have gotten a refund and purchased a different one.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello TechMama, thank you for taking the time to share your experience. We're sorry to hear about the quality issues you had encountered with the Epson ES-50. If you need further assistance, Epson provides useful information to help troubleshoot problems with scanned image quality in the FAQs at www.epson.com/s/SPT_B11B252201#questions. You can also contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-50. Otherwise, we’ll make sure your feedback gets to the right departments to help improve the performance and quality of our products. Sincerely, Bobby D. - The Epson Team.
Clunky, Slow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow scanning. Requires multiple steps to save the scanned documents. One sided only. If you’re looking for a portable scanner that will only be used to scan a few documents, then this might be worth it. Disappointed in this overall.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Anonymous, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-50 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Scanner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scanner, does its job as advertised! Thanks Best Buy for this amazing product!
I would recommend this to a friendDecent scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble installing it, had to go online and do a search. It would not start scanning after downloading and turning on. Slower than my last one but it does the job.
I would recommend this to a friendEpson scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. I wanted something simple, affordable, and no frills. This was perfect.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great! I can directly upload things into charts for work rather than importing them!
I would recommend this to a friend