Customer Ratings & Reviews
- Model:
- B11B252201
- SKU:
- 6319724
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the WorkForce ES-50 Mobile Color Sheetfed Document Scanner for its ease of use, scan quality, and compact size. Many find that it gets the job done and appreciate its lightweight design. However, some customers have expressed concerns about the software, connectivity, compatibility, and paper handling.
This summary was generated by AI based on customer reviews.
Great inexpensive scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and efficient scanner. No jamming and the software is super user friendly
I would recommend this to a friendNo a good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the process to configuration and installation is like you need to go to Harvard to installed this simple scanner
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RobertoC, we apologize that you are having issues with your scanner. Your Epson WorkForce Es-50 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Does The Job Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. The controls are not "out of the box" intuitive, but a little reading of the instructions and downloading the software was all that was needed.
I would recommend this to a friendWorks exactly as described
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product works as described... Didn't realize I would need to purchase a software subscription for full benefit, otherwise I would give it five stars.
I would recommend this to a frienddoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for onboard WI-FI. Difficult to install driver since it only came with an optical disk and no disk drive on computer. Onboard WI-FI worked long enough to download driver.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the scanner to document everything for tax purposes
I would recommend this to a friend- Pros mentioned:Scan quality
Beware of return window...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner was fantastic for the first 6 weeks. I used it about 1-2 times per week to scan approx. 200 pages each time (invoices and receipts for business). Suddenly, it stopped working. It would scan a blank page, and that was it. Contacted Epson support, They said problem was with Windows. Contacted Microsoft. They said problem was with HP computer. Debated having to buy a new computer. Finally, after falling behind in work, I was able to procure another ES-50 scanner. It worked perfectly with Windows on my computer, so the problem was obviously something in the scanner. But I can't return it because the return window is closed. I guess I can only hope the current scanner quits working before the deadline to return.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello DR22, we sincerely apologize for the disappointing experience that you've encountered. The Epson ES-50 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please give us another chance to help by calling our Advanced Support Team directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). We appreciate your time and look forward to your call. Kind Regards, Bobby D. - The Epson Team.
Exactly What I Was Looking For
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I resell as a side-hustle, and this is perfect for scanning documents and receipts.
I would recommend this to a friend- Pros mentioned:Ease of use
Okay....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was really good. I simply had no use for it. It was easy to set up and download the drivers.
I would recommend this to a friendBrand response from Epson
Posted .Hello DReeseATL, thank you for your purchase. Your WorkForce ES-50 scanner is backed by a 1-year limited warranty and includes free tech support for the life of the product. If you ever need assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Additionally, Epson provides useful information, including software and video tutorials, on the product support website at www.epson.com/support/es50. Once again, thank you. Kind Regards, Bobby - The Epson Team.
Scan Old Photos PERFECTLY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this scanner to copy of photographs and it does a great job. We are very happy with the results.
I would recommend this to a friendGREAT FOR TRAVEL - SMALL AND LIGHT, BUT WORKS WELL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this scanner so we could keep an electronic copy of documents we were required to complete when we travel in Europe. This scanner did not disappoint.
I would recommend this to a friend- Cons mentioned:Paper handling
Should have spent a little more for ease of use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but is slow and you have to be very deliberate when feeding the paper.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, thank you for taking the time to write this review on the ES-50 scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-50/s/SPT_B11B252201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Epson sheet feed scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing once you learn how to do it you can scan multiple documents and then save them as one joint document
I would recommend this to a friendWow
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It got a bit hot kind of dangerous but good product
I would recommend this to a friendDo not understand this lime
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Dontbuse my name or email when posting
I would recommend this to a friendMy needy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product because it’s good and helpfulness
I would recommend this to a friendGreat scanner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an easy scanner but do not have a lot of space. Works with all size documents and receipts. Now don’t have to keeps lot of paperwork.
I would recommend this to a friend- Cons mentioned:Compatibility
Not reliable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great a few times but then stopped working randomly
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ChristineR, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-50 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
OK, but not that great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little clumsy at first. Not very stable--sometimes the document will shift and slide as it goes through the scanner, and the image comes out crooked. Images come out with varying degrees of clarity. Not recommended for professional use, OK for personal, non-important documents.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Armitage112, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Sincerely, Tony – The Epson Team.
Works well but cord is short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the scanner if fast but the cord is way to short and will have to buy a new cord.
No, I would not recommend this to a friend