Customer Ratings & Reviews
- Model:
- B11B252201
- SKU:
- 6319724
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the WorkForce ES-50 Mobile Color Sheetfed Document Scanner for its ease of use, scan quality, and compact size. Many find that it gets the job done and appreciate its lightweight design. However, some customers have expressed concerns about the software, connectivity, compatibility, and paper handling.
This summary was generated by AI based on customer reviews.
Great scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and will purchase again if needed. Thanks
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy sw load and fine detail scan easy online ordering.
I would recommend this to a friendScan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price and just wha5 we were looking for
I would recommend this to a friendSimple and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to use for uploading documents.
I would recommend this to a friendGreat scanner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner is compact and efficient. Does a great job.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy and easy to use! Simple setup, I was scanning items within ten minutes of getting scanner out of the box!
I would recommend this to a friend For those who occasionally need to scan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not want to spend a lot of money on a scanner that would not be used frequently, so the cost appealed to me. It does scan but only after several attempts. I mean several attempts! That is so frustrating! Thus the 3 stars!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Azulcielos7, we're sorry to hear about the issues that you're having with scanning. Your Epson ES-50 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Our support team would like to hear more from you and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
- Pros mentioned:Ease of use
It’s worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scanner! Wish I would have bought one years ago. Got all of my personal stuff uploaded and paperless.
I would recommend this to a friend - Cons mentioned:Compatibility, Software
Not compatible with my computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a portable scanner for work. Looks nice but the software was compatible with my old software in my computer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Best2018, we're here to help, and we would like to hear more about the compatibility issue that you've encountered with the Epson software. Your WorkForce ES-50 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please contact our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-50; Hours: Monday - Friday, 7 am - 4 pm PT. We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team.
- Pros mentioned:Ease of use
Excellent Scanner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scanner for letter and receipt size documents. East to use and works well with Mac.
I would recommend this to a friend My scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product for best price. Works perfect for required stuff.
I would recommend this to a friendNot yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had the opportunity to use just yet but will keep you all updated
I would recommend this to a friendBrand response from Epson
Posted .Hello Smart, thank you for reviewing your new Epson ES-50 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-50/s/SPT_B11B252201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Poor built and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with this scanner. It worth to spend 200$ extra and buy an expensive one rather than this one . It stop working suddenly and won’t scan anything .
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi PrachiP, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-50 has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Connectivity
Epson E50 Scanner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item as a Christmas gift to someone. Now the scanner will not connect to the internet. This gift has not worked correctly since it was received. And now I find out it is to late to return or exchange the gift because the 14 days has passed days. So irritated with this product.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Letmeknow, we apologize for the disappointing experience that you had encountered. Your WorkForce ES-50 scanner includes free lifetime technical support, and we would like to hear more about this connectivity issue. Please reach out to our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to your call. Kind Regards, Bobby - The Epson Team.
Nice scanner, but...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this scanner at first. I've had for 6 months and for the past 2 months I keep getting lines through every page I scanned. I bought the kit to clean it and it helped for a week and now there are 2 annoying lines through every page.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AmyM, we apologize for your disappointing experience with the ES-50 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-50/s/SPT_B11B252201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
https://youtu.be/pKForUtTFhc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is used for my business. https://youtu.be/pKForUtTFhc
I would recommend this to a friendBrand response from Epson
Posted .Hi DhowTo, thank you for your feedback on the ES-50 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-50/s/SPT_B11B252201#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Not Worth The Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scans produced are horrible! Not worth the money spent! Returned this scanner the same day!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi DOrso, we appreciate your time in sharing your experience, and will be sure to pass your feedback along to our product teams. Best, Alissa A. – The Epson Team.
- Pros mentioned:Scan quality, SpeedCons mentioned:Connectivity
Great Little Scanner
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ES-50 is a small portable document scanner that works quite well in turning documents into searchable PDF files. It is possibly the lightest portable scanner on the market. The ES-50 is easy to use, single-sheet-feed scanning is fast, and optical scan resolution is 600dpi. It is versatile in that not only can you feed documents up to 8.5” x 72,” you can feed business cards, receipts, and the like. Download the applicable software for either Windows or Mac devices, plug in the USB cable to your computer, and it’s ready to go. There is a lot to like about the ES-50, but it isn’t perfect. While the scanner is portable based on size and weight, it must be USB cable connected to your computer for it to operate. No Wi-Fi! If a wireless connection is not needed or desired, this one is for you. If it is important to “cut the cord,” get the ES-50’s big brother, the ES-60W. Either way, you can’t go wrong with Epson. Judging the ES-50 totally on its own merits (lack of Wi-Fi not being held against it), I do recommend it for the ease of operation and the quality output.
I would recommend this to a friend - Cons mentioned:Compatibility
Disappointing.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work most of the time. Some of the problem might be procedural, because I got it to work at the Geek Squad, but I'm not sure that is the whole issue.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello customer, we apologize for your disappointing experience with the ES-50 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-50/s/SPT_B11B252201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Not really good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I don't know who can use this but the quality is poor.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi LD69, thanks for sharing your experience. We appreciate your business and will forward your feedback to the relevant Epson department to help improve the performance and quality of our products. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes, and to ensure that the product functions as designed. Kind Regards, Matt. – The Epson Team.