Customer Ratings & Reviews

Doesn't work with my chrome book gonna return it for a different one

Scanner is really slow when working. After using for few days, my computer starts to show message that scanner not connected. After you press the scan button no response. Called support and they uninstalled and then reinstalled the program again and after few days back to same issue.

This scanner exceeded my expectations. It's compact, easy to use, fast, and super useful. I work in compliance and frequently scan documents, this was easy to use and made me more effective. Set up was easier than expected and required no assistance. Documents scan clearly and it's relatively quiet, just a slight hum. It's lightweight, and on the go - I use it at work and at home. “This is a review for the Epson WorkForce ES-50 Portable Document Scanner that I received free of charge to do a beta test and review.”

This scanner would be good but it would not charge.

Stopped working properly, after a few months. Did all troubleshooting

NOT WHAT I WAS EXPECTING. I WANTED SOMETHING SIMPLE TO KEEP TRACK OF MY RECEIPTS.

The only reason I’m giving it a one star, is because I can’t give it zero stars. I recommend that you do NOT buy this product!

I really needed a scanner and i deen the good reciews but off the back the product didnt work at all. I tried using it on a window's desktop iMac, and Macbook still didnt work. Charged it and still didnt work. DONT BUY AT ALL.

I love this scanner!! I love that its convenient, compact and portable and I can just put it into my bag or briefcase without worrying about wires and where I'm going to plug it in for use. It is extremely lightweight you wont even know you're carrying it. I like that it has wireless connection so when I am having conferences in coffee shops or outside conference rooms, I can just connect to the WIFI and scan my documents. It also has an amazing battery life depending on how much you need to scan at a given time. The one touch scanning makes scanning documents a breeze. Just put the paper by the feeder, press the button an BOOM, scanning made easy. It also has automatic feeding so you don't have to constantly press the scanning button. Just keep feeding the papers until you're finishes and it'll keep taking the papers for scanning. I love that it saves to a cloud so you don't have to worry about having a portable drive or laptop computer to do your saving of documents. I also use the scanner for my home office and it takes up absolutely no space! You can take this little amazing electronic anywhere you need to take it to scan documents for your convenience. You can get onto your cloud from any computer and retrieve you paperwork. This is a review for the Epson WorkForce ES-50 Portable Document Scanner that I received free of charge to do a beta test and review.”

Since I purchased this scanner on December 28th I have only scanned in 8 pages. Now it prints nothing just blank pages. It is a piece of junk and I wasted $138.

When I first saw the line of Epson portable scanners, I passed them by, since I have one of those all-in-one printers that also does scanning. Since I have that, I don’t need a portable scanner, right? Once I thought about that, I decided to give the ES-50 a try, to see if it was worth having. The first thing I noticed was how small and light this thing is. It’s a little more than an inch wide and about 10 inches long. In case you weren’t sure, this is a sheet-fed scanner, designed to feed pages up to about 8.5 inches wide, with no limit on the length of the pages. The ES-50 does not have its own power supply, nor does it run on batteries. Instead, it runs off of power from the USB port, making it truly portable. It’s a very simple device to use, and has only one button. When you first connect it to your computer, you are prompted to download the driver/software package from Epson’s website. Navigating printer manufacturer’s websites isn’t always easy, but Epson makes this step very straightforward, so you’ll have the software installed and running in no time. I wanted to get started right away, so I loaded a sheet and hit the scan button. It moves through the device pretty quickly (5.5 seconds per page) and then you see a preview in the software. I was disappointed in the resolution before I realized that I needed to set the resolution in the software. I changed it to 600 dpi, but then I was not allowed to scan anything, and got a cryptic error message. After a bit of trial and error, I realized that all resolutions are not available for all paper sizes. By default, the software is set to automatically sense the paper type, but you can’t use the higher resolutions unless you specifically choose a paper size, such as letter. With that done, I got much more readable scans. The software offers a few nice touches, like automatically removing hole punches, or straightening out the scan for you. These are definitely helpful. There’s even a setting to allow you to feed one page after another automatically, which is very useful when you’re scanning in a lot of pages. Using auto-feed mode is the portable substitute for being able to load a stack of pages in a flat-bed scanner and let it feed in automatically. Granted, you probably wouldn’t want to feed in hundreds of pages this way, but it’s not really designed for that use case anyway. The Epson ES-50 is a great on-the-go solution for getting documents into your computer. On a road trip, this device would make it easy to scan and upload documents that you received during the day, and relieves you from having to keep up with all that paper. It also allows you to scan in receipts and plastic cards (credit card sized) in case you need to do that. It’s quite a versatile machine for its size, and at this price point. Now that I have it, I can imagine getting quite a lot of use out of it. Just having it handy will ensure that it’s used more than my printer’s scanner in the basement. If you need to digitize documents on a regular basis, especially while traveling, this is a good tool to have in your toolkit.

Says it can connect to Android/ChromeOs by downloading system app, but it failed. I returned it, and tried another of the same, but newer version, but nothing worked, so I returned it as well. Not even the Google Guy could connect it to my Chromebook.

Wish I could return it. It does not work and has pixelated images. I never write reviews but the product is terrible. Best Buy is an amazing company and I am surprised they would offer a subpar product.

I had to return this item twice because it would only scan once and not recognize the scanner as being available once it was disconnected

Wow.. this thing scans fast. I think what I like the best is that its tiny and very light weight. Completely makes traveling with the unit a breeze. LOVE that. Previously I've had to take to photos from my phone to 'capture' a document that I needed, but with this, it fits in my laptop bag, light weight, and does the job very well. From out of the box to scanning a document took literally 5 mins. Ran into no issues or problems getting started and I can't recall when that happened last. The one thing I would say is it probably would be 'easier' to have the wireless option, which i believe is the ES-60w? but then again there is something very nice with plug and play and not worrying about another SSID to connect to. All in all i'm pleased and think this device now has earned a spot in my daily laptop bag. I wouldn't think twice about it. Just do it. This is a review for the Epson WorkForce ES-50 Portable Document Scanner that I received free of charge to do a beta test and review.

Couldn’t use it on the first open and install. Not as user friendly for the basic job asked.

This has been THE MOST frustrating piece. I would not recommend it to my worst enemy. If all you want to do is pictures, then it is for you. If you want it for documents.....DO NOT BUY!

I have found this scanner very portable, light weight and small. It easily will fit in my laptop bag and that is a plus. I have found that the installation of the scanner is as it states in the directions, easy t install. I have found this scanner is a good at scanning my documents, and using it with most all of my computers. It is fairly fast and does a complete job. The only wish, that it would have a wi-fi built in. Since it is corded, I am a little concerned with the cord not work after time, and it would be nice to have a longer cord. But, all in all , it is a great little portable scanner, And, it is nice that it is compatible with all my computers in our business. This is a review for the Epson WorkForce ES-50 Portable Document Scanner that I received free of charge to do a beta test and review

Too sensitive to input and recognize it. It only works with flat paper.

I have had this device for about a month now and I have used it to start breaking down my insane pile of paper in my office. It is so FAST and EASY to use. Plug it in, download the drive from the link, and push a button. Easy as 1.2.3. Initially I was worried that this scanner would be able to handle what I was going to throw at it, but it did with flying colors. The images pop up on the computer and allow you to decide where they go, or send them to the cloud. Such a convenient scanner and takes up minimal space anywhere you put it. You can even take it on the go! Its a great product. This is a review for the Epson WorkForce ES-50 Portable Document Scanner that I received free of charge to do a beta test and review.