Customer Ratings & Reviews
- Model:
- B11B252201
- |
- SKU:
- 6319724
Customer reviews
Rating 4.5 out of 5 stars with 821 reviews
(821 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the WorkForce ES-50 Mobile Color Sheetfed Document Scanner for its ease of use, scan quality, and compact size. Many find that it gets the job done and appreciate its lightweight design. However, some customers have expressed concerns about the software, connectivity, compatibility, and paper handling.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Great when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little scanner is awesome when it works. However anytime I login/logout of my computer it seems to lose a connection. Usually the only way I can get it back is by restarting my computer. I've tried several fixes online, re downloaded software 20 times, but still the same result. it's a shame too because it works great when connected.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Bp1112, we're sorry to hear that you were having connection issues with your WF ES-50. The issue is likely caused by a Microsoft Windows power saving feature that basically turns off USB ports when they aren’t active. This is the reason why you have to restart your computer. Please disable the USB selective suspend setting on your computer also try running the program as admin. If you need assistance with the procedure or if the issue persists, please contact our Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt – The Epson Team.







