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Customer reviews

Rating 4.7 out of 5 stars with 541 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 541 reviews
  • Rated 4 out of 5 stars

    Great Price and and Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works to my wife's expectations for her paralegal work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson - WorkForce ES-580W Wireless Duplex Touchscr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent after a somewhat difficult learning curve. Copies are excellent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with all computers and extra costs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband spent a couple hours paying for additional services to be able to use the scanner and then found out it wasn't even compatible with his computer. So never able to use and returned to Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello KarieP, we appreciate your time in sharing your experience with your Epson ES-580W printer. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Joseph — The Epson Team. Epson

  • Rated 4 out of 5 stars

    Trouble with internet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues to install device to internet every time ask to connect to internet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lines when scanning almost immediately.. Constantly clean and it still doesn't look clean. Pitiful quality for the price you pay.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi AshleyS, we are sorry to hear you are having issues with your Epson scanner. Your ES-580W includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Problem with scan to email

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago and cannot get the scan to go directly to email. I have had several fairly techie staff members attempt, and they have test to be able to get it to scan, either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes going paperless easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much that I bought one for my mother in law. Helps make going paperless much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scanner for regular size documents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, just wish it would scan an extra long rec't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent scanner!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and helpful to use. I wouldn't be able to work and submit invoices without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Scanner for Organizing Documents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Workforce ES-580W wireless duplex document scanner is the perfect piece of office equipment designed to assist you in getting organized quickly and easily. First, it comes neatly and compactly packed with only 5 pieces (scanner, USB cable, AC Adapter, Power Cable, Paper Holder as well as a poster with instructions) and doesn’t take up much space at all on my desk. The instructions and warranty come in both Spanish and English. It took me approximately 40 minutes from start to finish to set it up and it was so easy…. just connect the scanner as shown in the start here guide, download and install the ES-580W drivers and utilities combo software package, select the language and then follow the on-screen instructions. The best feature by far for me is the wireless/duplex/touchscreen capability. The screen is easy to use and easy to read. The most difficult part of the set up for me however was figuring out how to attach the paper holder – the picture on the poster could be a little more descriptive. The ES-580W scanner has scanning capabilities for scanning to smartphones, tablets, PC, MAC or online storage accounts via Wi-Fi. You can also scan to an inserted USB memory device directly from the ES-580W without having to use a computer, which is so convenient. Other scanning capabilities include scanning to a network, email and cloud locations directly from the ES-580W also without having to use a computer. Anything scanned can also be saved to your computer as a PDF, searchable PDF or JPEG file in color and/or black & white and can be saved in Word, Excel or PowerPoint. I was also able to attach a scan to an email, send to Google Drive, Dropbox, One Drive and also print. One thing to note is that the save to PowerPoint option is only available for windows. I am excited and I have already started organizing both my business and personal files. “This is a review for the Epson Workforce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and hasn’t jammed yet. I scan probably 100+ papers a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great features. Hope it’ll last long. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality and Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality scanner and it is very easy to use. It was easy to set up and it works fast. The wireless touchscreen allows me to scan documents and photos easily from my smartphone, tablet or computer. I am very pleased with this scanner as I find it to be very reliable and saves time. "This is a review for the Epson Workforce ES-580W Wireless Duplex Touchscreen that I received free of charge to do a beta test and review."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Desktop Scanner with a few hiccups.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this scanner for the most part. The ES-580W is fairly simple to setup with only minor assembly. It comes with a USB cable so that you can get going right away, however this did not seem to work with my pc as it would not read the drivers at all. Wirelessly however it connected right away after installing the software and has not let me down since. The scans are very high resolution and it scans quickly. I love that it has an auto feeder and scans double sided without flipping the page. I ran into an issue when scanning my ID however as it kept jamming in the scanner. After some research I found that there is a certain button you have to press so that it doesn't jam. This would have been helpful to note in the setup to avoid issues. The touch screen is the most helpful of all it's features. The large screen size makes it easy to see and makes scanning much quicker without the need of using my pc. This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy Wireless Mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless mode does not work very well with my HP desktop

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LloydfC, we appreciate your feedback on the ES-580W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-580W/s/SPT_B11B258201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    unreliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an Epson scanner. The last one for about 10 years. This ES-580W is not good. The first ES-580W I purchased would scan sometimes and others not. I took it back and got another. Now this one runs the paper though and says paper jam. I will have to take it back but will not get another ES-580W.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MartinH, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-580W includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Love This

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I would like to say I am excited about this scanner! I have never used one that can scan multiple documents at once even front and back. It makes my life a whole lot easier. The touchscreen is very simple to understand and use. Also the the fact that it’s wireless no need for all them cords everywhere. It did not take me long to set up and understand all the features. This device is so wonderful to have in my home for work and personal use. The speed is awesome and connects to my WiFi quick which is a plus. Duplex is in full color and is so fast. I love this product! And would highly recommend this. This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite honestly the worst scanner I have ever owned. It is slow, it loses the wifi connection repeatedly, and I can't get through a 30 page document no matter what I try. Epson is no help as no one picks up. I think next time, I'll go with another brand.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Bruce, we apologize for the disappointing experience you’ve encountered with your Epson scanner's wireless connection. Your ES-580W includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Hugely improved, excellent all around scanner!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The struggle to easily, correctly, and without frustration scan multipage documents has finally be solved! This scanner blows away every other scanner I’ve come across or used in my entire life, and that says a lot considering I do IT work for my day job. Opening up the box you'll find the scanner, power cord and adapter, and a USB cable for direct connecting to your computer. Initial set up was very easy, I chose to join over Wi-Fi instead of direct with the USB so the unit was more portable. I initially tested without installing the Epson scan smart software, but you do really need to utilize the software suite for full functionality. If you're only looking to scan things to a USB drive, a network folder, or a cloud service, you don't have to install the software on your computer. It really depends on what you're looking to utilize the scanner for. The touchscreen makes the device extremely user friendly to use and the feedback is appreciated. Using a scanner that doesn’t allow you to control any settings right on the scanner is very frustrating, especially when something goes wrong. There are a ton of settings you can tweak ranging from skipping blank pages, ultrasonic double feed detection, automatic skew correction, and more! The amount of tiny features integrated into this scanner solely to improve your experience and save you time is tremendously appreciated. Upon actually testing the scanning capability of this scanner, I was throughly impressed. The speed at which this device can scan double sided with complete accuracy really blew me away! I scanned most things at 200dpi which is solid quality while still scanning at a crazy speed. Even when you maxed out the quality to 600dpi and scanned things like pictures, the unit just sucks things through and gets the job done very quickly. I thoroughly tested all the scenarios and issues I could think of. I scanned odd sizes of things, some flimsy crooked things, pages that were stuck together, multipage documents with blank pages in between things, and the scanner handled everything like a champ and caught or fixed the issues I supplied. This scanner really is the best scanner I’ve ever used. If you’re someone who spends a lot of their day scanning documents, digitizing their paper world, scanning receipts, scanning multipage bank statements, etc, you won’t be disappointed at how much this scanner has to offer in such a compact and affordable package. Epson has really knocked it out of the park with this model, they really stepped up their game and have figured out how to build a scanner made to make your day simply easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless is faulty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had nothing but trouble with the wireless connection. It errors out due to weak signal and losses the settings (password) so we had to go through the setup several times. I have a quality mesh network and almost 50 devices in my home, so I doubt it was user error... I Setup a Wyze lock on the same day with out issue. Learn from Wyze Epson :)

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello saskatoonster, we appreciate your feedback on the Epson ES-580W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-580W/s/SPT_B11B258201#questions. Additionally, your scanner includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson