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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 525 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce ES-580W Wireless Duplex Touchscreen Desktop Document Scanner's impressive scan speed and ease of use. The overall performance and touchscreen are also well-received. However, some customers have expressed concerns regarding the price, occasional jamming, and paper handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 525 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great scanner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I use it at my business. Price could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. Good price and good to use, I hope keep all time the promotions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson support is not good. During regular warranty period, several components of the scanner like rollers are not covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not many options out there under $1000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit scans only but on both sides of a document. It isn't easy to set up. You need to insert your documents backwards and upside down to have them scan out correctly. Besides multiple use computers there aren't many options out there so you are pretty much stuck with this scanner or pay in the thousands.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi BillF, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Sincerely, Jospeh – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scanner, using it with my Mac, scans on USB and remotely. Nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another important tool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My newest addition to the business world, I like that its portable and I can take it with me. I’m a Mobile notary, just another tool.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Super effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. I am more organized than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed, Touchscreen

    Rated 5 out of 5 stars

    Fast Fast Fast....and Wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more pleased with this scanner. If you are anything like me, past experiences has proven that most products do not live up to what's advertised. So when it comes time to purchase a necessary item it always feels a little bit like a gamble on whether or not it will live up to expectations. On the very few occasions expectations are met, a great sense of satisfaction and relief follow. This is one of those kind of products. I have been delighted in my experience with this scanner; all the way from unboxing it, setting it up, installing it, to using it extensively on a daily basis. Let's get right to it. When I read a review, I'm am looking for a quick checklist of items that stand out about a product....good and bad. Good means does well. Bad means not well. . Here is the good: Fast - It scans pages very fast Duplex - It scans both sides of a page simultaneously and fast Wireless - No wires necessary and fast Touchscreen - big and clear and fast Automatic Feeder - one stack up to 100 pages and fast Compatibility - PC, tablet, and smartphone Footprint - Small and compact Software - Easy, intuitive, fast Scans What? - multiple documents, invoices, receipts, business cards, pictures (all automatically) Durability - Solid build with no flimsy parts Jams - None. If a jam would occur, easy open to clear and close. Here is the bad: Nothing, zero In the past, I would scan hundreds of documents every day. And I hated every one of those days. I could only scan 5 pages at a time without constant jamming. Even with 5 I would still experience jams. No duplex scanning. I would have to manually flip pages. Scans would not always be crisp. Receipts I had to manually scan one at a time. This scanner has been a life changer for me. No jams. 100 pages at a time. Everything is automatic including receipts. And did I mention it is fast? I highly recommend this scanner. It does exactly what it says it does. This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner, software isn't great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it seems to work great, but the install process was much more convoluted than it needed to be an the software is meh...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is decent though it does not print full page bleed. The network connection of our family's 4 devices is unstable, so we have to restart the printer to reboot more than we'd like to. (It may be due to an unstable internet connection, but we didn't have the problem with our previous printer.) It's also important to note, this model does not have copying or scanning capabilities. Regrettably, I would not purchase this printer again.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Sumo, thank you for taking the time to post a review on your Epson product. We are sorry that you were not completely satisfied. Please consider posting your printer review under your specific printer model. Regards, Dylan. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Hoping to de clutter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job adequately. The setup could be a little easier but it didn’t take long to figure out. Overall, the product should be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner have a lot of features that can be really productive at work, You can send scanned documents through the ftp or to a folder in the network.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Scanner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Scansnap, which was a great printer. However, this Epson Workforce ES-580W has been a frustrating experience. I even called Geek Squad after I purchased it because it wasn't working, and I had to pay for their help. I don't think I should have had to pay to get it functioning, and now it's not working properly again. I need a reliable scanner.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi GloG, we apologize that you are having issues with your scanner. Your Epson ES-580W includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Fast scanner, software does the job..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. There is something blocking my ability to use the wireless feature, however I am working with support to figure out the work around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small office environment.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated an older version of this scanner. Great product and so happy to be able to "same day pickup".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Scan with ease

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Workforce ES-580W wireless duplex touchscreen scanner makes any scanning job look easy. In the box you will find a quick setup guide, a SB cable to attach to a computer and the power cord. The scanner itself does not take up too much space on your desk as it is compact enough to be tucked away into a corner of my workstation. All settings can be adjusted via the touchscreen which is extremely responsive and is lag free. The initial setup was extremely easy and was completed without any hiccups. You simply follow the on screen prompts to complete the initial setup which includes entering your Wi-Fi credentials. In the rare occasion that you don't have a Wi-Fi network you may also connect to your device via Wi-Fi direct. You may scan directly to your computer via the USB cable or wireless connection, a network folder, an e-mail address, a cloud drive such as Onedrive or directly to a USB drive. You can add the cloud information and your email address by registering for a Epson connect account. Software for your computer can easily be downloaded to your computer via the support section on the Epson website. Options for scanning can be adjusted via the touchscreen. These options include image type, file format (JPEG or PDF), original size of document and 2 sided doc options. The scanner does double sided scanning via a single pass and the time to transmit the scan to your source is very quick. The auto document feeder has a 100 sheet capacity with the ability to scan up to 35 pages per minute. I did not test the upper limits of the 100 sheet capacity but I did scan 50 pages with out any problems. The Epson Workforce ES-580W will help you complete any scan job big or small without any issues. We use a more expensive scanner in our office and I can honestly say that I would prefer to use this Epson scanner over that one everyday. I would definitely recommend this scanner without hesitation,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with any full size page down to a credit card, Receipts that are smaller seem to be an issue but that's not often and they can be taped to a paper and scanned that way. Figuring out how to enable the ocr for all documents being scanned was a little interesting but found the setting finally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    High quality scanner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Convenient for all docs. Quick scanning process.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible with Sequoia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of research, I thought I had found the perfect document scanner. I tried numerous times to set it up with my MBP, my iPad, and my iPhone. Nothing worked. I was able to connect to my router and enter settings (time and date), but that's where the set-up ended. The Epson website reads it is working on Sequoia compatibility so I waited. It's been almost 2 months with no compatibility. I can't report how it scans and what documents scan best because I never got far enough in set-up. One last item--there is no reset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mathews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Scanner for the price. I got it on sale. Very useful for Office and home. Same features in other brand costs $250 more. Why spend more dollars when you get the same features for less price.

    I would recommend this to a friend