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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 525 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce ES-580W Wireless Duplex Touchscreen Desktop Document Scanner's impressive scan speed and ease of use. The overall performance and touchscreen are also well-received. However, some customers have expressed concerns regarding the price, occasional jamming, and paper handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 525 reviews
  • Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scanner. I never could get my computer to recognize it via USB connection (my preference), but as long as the internet is fast and the wifi signal is strong it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touchscreen
    Cons mentioned:
    Jamming

    Rated 5 out of 5 stars

    fast set up & faster scanning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this scanner for close to a week and i must say im rather impressed with it. The scanner itself is very compact, takes up very little space and fits perfectly on the corner of my desk. The set up was a breeze. There is no real assembly other than attaching the paper guide which slides right in. Once plugged in and powered on the large touchscreen is easy to read and use. Rather than run a wire across the room i chose to set it up for a wireless connection. Once in Wireless set up screen you just follow the prompts and you are up and running. I downloaded the Epson Smart Panel app for my iphone and ipad as well, set that up it works seamlessly with the scanner. The only real issue i had was setting up the scan to email server but that was more operator error than anything else. The last thing i set up was linking to cloud storage which was very easy to do. I wanted to put the Duplex scanning speed to the test and i was amazed at how fast it can read both sides of the papers. This thing blew through 21 double sided pages faster than i ever expected it to. Alot of the small desktop scanners ive used in the past get jammed up after the first couple pages but i had no jamming issues whatsoever each time i scanned the 21 pages. I usually scan to my cloud accounts but i also scanned multiple things to my email and had no problems. The clarity of the scans is amazing. I am very impressed with this little scanner and it will be getting quite a bit use. i would definitely recommend this scanner. This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanner 580 same as 400

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 400 model lasted several years. I upgraded to this one and seems equivalent to the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Includes many cloud-based integrations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottles of ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to be able to use the bottles of ink. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Epson Support SubPar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really got started with this. Purchased this to replace and older Fujitsu Scanner. I returned it because it never worked wirelessly with my Mac. Epson support was MIA. They emailed advice that didn't solve the problem. After several emails they said they would have support call me. I decided to return the scanner and replaced it with a new Fujitsu scanner that was easy to set up. If you have a computer that is easy to set up this might be a great device.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello wrinkledoc, we apologize for the disappointing experience you encountered with the ES-580W scanner. Epson considers all feedback to improve the performance and quality of our products. If we can help you with anything else, you can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    My little helper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner helps to cut down on sracks of paper storage. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Version of this Scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased earlier versions of this device. The addition of the screen is great and i use it wirelessly. It s fast and a great footprint for my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it good enough for a small business.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We setup this scanner for one of our clients. It works really well and they can all scan to a different saved location on a server or their workstation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office essential

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is crazy fast and amazing at scanning a ton of documents ect in at once or just heavy duty use. still working like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scanner! I wish I had purchased it sooner. It is very easy to use and has made my job so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats keeping six years of hard copies. Just scan to any storage medium of choice instead. Saves a LOT of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Scanner!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific scanner and easily links up to home computer! Very recommended especially for multiple page scans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer which I would recommend to anyone who has a computer that is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase! It has an Automatic feeder making it easy to use and can stack up to 90 pages for it to scan. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with all computers and extra costs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband spent a couple hours paying for additional services to be able to use the scanner and then found out it wasn't even compatible with his computer. So never able to use and returned to Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello KarieP, we appreciate your time in sharing your experience with your Epson ES-580W printer. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Joseph — The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, ok software needs update to be reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    scanner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for the wife and yes she loves it . she uses it to scan docs for work on a secured network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    580 scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over time bought 4 Epson scanners and have been satisfied with all of them. NO MISFEEDS like with many others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! Nice price, but best of all it delivers... I use it over WiFi to a network drive.

    I would recommend this to a friend