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Customer Ratings & Reviews

$379.99
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Comp. Value: $449.99

Customer reviews

Rating 4.7 out of 5 stars with 529 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce ES-580W Wireless Duplex Touchscreen Desktop Document Scanner's impressive scan speed and ease of use. The overall performance and touchscreen are also well-received. However, some customers have expressed concerns regarding the price, occasional jamming, and paper handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 529 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, ok software needs update to be reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    580 scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over time bought 4 Epson scanners and have been satisfied with all of them. NO MISFEEDS like with many others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! Nice price, but best of all it delivers... I use it over WiFi to a network drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best there is!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money spent on a device that is flawless and does exactly what it's supposed to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans everything really well - but we do seem to get frequently "disconnected" from it. Still learning all the tricks to get it to work as well as the Neat Receipts scanner we've replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this!!!!!! I can not tell you how wonderful this is. How did I ever live without it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Epson Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is difficult to work, too many hick-ups. Price was not very good for product.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Rocketfish, we're sorry to hear about your difficulty with the ES-580W scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-580W/s/SPT_B11B258201#questions. Additionally, your WorkForce scanner includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Piece of (Expletive Deleted)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this piece of garbage overpriced paper-weight over one year ago in order to quickly scan multiple documents instead of having to do them one at a time from a printer scanner. Installed the software, configured this scanner, and scanned documents one day. The next day I had to delete and reinstall all software to get it to scan documents again. After that it would NEVER work from the unit's touch screen no matter what I did, or what Epson "support" said to do. Now EVERY use requires that the software be deleted from my PC, reinstalled, configure the scanner, scan what I need, then forget about using it for anything other than a paper-weight until the next time I need to scan several documents. Best Buy would not exchange it after their insanely short return window, and Epson's out of country tech "support" has no solutions! Avoid this high priced piece of garbage!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device - perfect for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scanner, solid feed mechanism. The interface could be a little easier and the web app could allow for more configuration options (instead of having to type on the LCD screen).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To advanced for me. Im not that computer smart and i will look into a smaller one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent High Speed Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is a lifesaver for my business. I returned another scanner in favor of the Epson ES-580W.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where's my wireless pc destination?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the setup was a little funky. When adding pc's to store as destinations it kept deleting them by itself, finally had to USB cable to connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scanner, mac setup was not easy, wireless setup failed multiple times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great desktop scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the many features that allows you to scan many diffrent size papers and the sort funciton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I had a ton of papers to scan and this made it so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, very good product, held up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best scanner in price range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scanner and got it on sale! Epson scanners are your best bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! Fast connection, multiple page feed and makes my job run smoothly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with all computers and extra costs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband spent a couple hours paying for additional services to be able to use the scanner and then found out it wasn't even compatible with his computer. So never able to use and returned to Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello KarieP, we appreciate your time in sharing your experience with your Epson ES-580W printer. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Joseph — The Epson Team. Epson