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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 525 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the WorkForce ES-580W Wireless Duplex Touchscreen Desktop Document Scanner's impressive scan speed and ease of use. The overall performance and touchscreen are also well-received. However, some customers have expressed concerns regarding the price, occasional jamming, and paper handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 525 reviews
  • Rated 3 out of 5 stars

    Not worth the money asking

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this it worked pretty good. Once I changed computers then all the problems started. It keeps giving me errors about the connection—I have erased and redownloaded the file, and still it just sits on my desk. Too much money to be spending for it to clunk out this way.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Franks, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson WorkForce ES-580W. We’ll be sure to share the information with our product teams. If you have any other concerns about the product, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7am – 4pm (PT), Monday – Friday. Sincerely, Tony. – The Epson Team Epson

  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and connects easily via wireless network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable portable scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scanner. Not the fastest, but very, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product would recommend to anyone who needs one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WHERE are all the real reviews??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These reviews can't be real. I scanned one document and instantly knew I'd be returning it. Besides it being crooked, the words are blurry. What is the point in scanning things in if they are blurry when you pull up the pdf. I'm pretty frustrated. Just this morning, I returned the Epson Rapid Receipt 600w because it was scanning them in crooked. I thought... "Huh... for $300, these should be scanning in straight." So I returned it and bought the Epson Workforce 580W. Now, it scans crooked AND you can hardly see what was scanned. I wondered if my computer screen was going blurry so I printed off what I had just scanned and compared it to what I sent through the scanner. It is clearly blurry. Can someone PLEASE send me a reply or message of a good scanner? I have over 10,000 documents to scan and I'd like to be able to see them clearly after I've scanned them. And sheesh! for $300, I want them straight. There's got to be a good scanner out there. The set up was easy and I thought this would be a great scanner. Epson is clearly lacking in their scanning department. I am beyond frustrated because I have to go back to Best Buy AGAIN to return this junk. GRRRRRR......

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Carol, we're sorry to hear about your disappointing experience with the ES-580W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-580W/s/SPT_B11B258201#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Scan speed, Touchscreen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Solid Addition to Any WorkForce

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EPSON WorkForce ES-580W is streamlined from unboxing to set-up to use. Overall, I am impressed with the quality and efficiency of use with this scanner. I truly wish the WorkForce ES-580W was apart of my workforce a few years ago. I had the delight of working a registration job a few years back and for a year and a half, I used a clunkier less savvy version of the ES-580W. I do not remember the model, but this is an absolute dream. Basically, going from a rundown rusted car to a luxurious sports car. The ES-580W is a sheik black with an easily noticeable power button, and a well-lit touch screen. Having a touch screen, that is easy to control on a desktop scanner is splendid and the use does not simply stop there. To start, the WorkForce ES-580W is fast to unbox. The parts of in a few various bags and there is a quick guide to removing the scanner. With a pull of a bag, the scanner is out of the Styrofoam without having to fight it. There is tape in place for shipment (easily removed), and with a simple cord connection and addition to the back paper holder the product is ready for setup. Be aware small Styrofoam balls may get all over the place, so just a heads up. Some quick details of the device. The dimensions measure 11.7”x 8.3” x 8.5”. It is compatible with Windows 7, 8, and 10 and Mac OS X 10.11 and greater. The connectivity options include the 3.0 USB or Wireless. I am still in awe of the setup. There is a quick “start here” document. Step one being remove the materials, two being turn on the scanner, and three being to go to the EPSON website. So an internet connection is required to download the drivers necessary for use of the scanner. After going to the website and downloading the software package the process is seamless. Without setting up any WiFi on the scanner itself, the computer can search for the device and allow it to connect wirelessly (there is a SS USB hookup if preferred. Then during the process, you have the option to add on optional programs that may be useful. A few notable options include: Scanner utility – Turn a scanned image into a searchable PDF file, ScanSmart – Scan document, save, or send from the scanner screen, and Presto! BizCard – Scan, edit, and organize business card contacts. The ability to turn a scanned image into a searchable PDF file is the option of greatest importance to myself, and I am thrilled to have that worked into the product. Overall, the setup continues with ease. There will likely be a firmware update to the scanner and after that point, you are good to go. A quick side, device registration may be initiated during the setup process and is a quick process asking for your typical information. Less than 15-20 minutes out of the box, you are ready for scanner use. To scan a document, the process may be initiated quickly through the touchscreen or through the SmartScan application on the computer (there is also an option to scan from a mobile device through iOS or Android). The largest features that I noticed (an UPGRADE to my previous experience) is that this scanner is a color scanner… that can duel-sided scan at once. With a QUICK scan through the machine, both sides of the document are able to be captured. A normal sized sheet of paper can be double-side scanned within 2 seconds. Absolutely marvelous. The document holder for scanning can easily hold 75 sheets or more of paper, being able to clear out a pile of 35 pages within a minute. If dual-sided? Crazy throughput. This device is fast and efficient producing CLEAR and CRISP images. This is incredible for personal office use or to become apart of a large WORKFORCE. I have been able to scan in images of my signature and the capture is flawless looking like a live pen on the screen. Overall, this is a Wireless COLOR Document Scanner that can be employed for personal or business use. I wish that I would have had a similar scanner during my job that required considerable scanning of documents, as this would have allowed my job to run smoother and efficiently. It is splendid having this become apart of my personal workspace and I image I will be using this for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price and and Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works to my wife's expectations for her paralegal work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson - WorkForce ES-580W Wireless Duplex Touchscr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent after a somewhat difficult learning curve. Copies are excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble with internet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues to install device to internet every time ask to connect to internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with scan to email

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago and cannot get the scan to go directly to email. I have had several fairly techie staff members attempt, and they have test to be able to get it to scan, either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes going paperless easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much that I bought one for my mother in law. Helps make going paperless much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scanner for regular size documents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, just wish it would scan an extra long rec't.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent scanner!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and helpful to use. I wouldn't be able to work and submit invoices without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size

    Rated 5 out of 5 stars

    Perfect Scanner for Organizing Documents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Workforce ES-580W wireless duplex document scanner is the perfect piece of office equipment designed to assist you in getting organized quickly and easily. First, it comes neatly and compactly packed with only 5 pieces (scanner, USB cable, AC Adapter, Power Cable, Paper Holder as well as a poster with instructions) and doesn’t take up much space at all on my desk. The instructions and warranty come in both Spanish and English. It took me approximately 40 minutes from start to finish to set it up and it was so easy…. just connect the scanner as shown in the start here guide, download and install the ES-580W drivers and utilities combo software package, select the language and then follow the on-screen instructions. The best feature by far for me is the wireless/duplex/touchscreen capability. The screen is easy to use and easy to read. The most difficult part of the set up for me however was figuring out how to attach the paper holder – the picture on the poster could be a little more descriptive. The ES-580W scanner has scanning capabilities for scanning to smartphones, tablets, PC, MAC or online storage accounts via Wi-Fi. You can also scan to an inserted USB memory device directly from the ES-580W without having to use a computer, which is so convenient. Other scanning capabilities include scanning to a network, email and cloud locations directly from the ES-580W also without having to use a computer. Anything scanned can also be saved to your computer as a PDF, searchable PDF or JPEG file in color and/or black & white and can be saved in Word, Excel or PowerPoint. I was also able to attach a scan to an email, send to Google Drive, Dropbox, One Drive and also print. One thing to note is that the save to PowerPoint option is only available for windows. I am excited and I have already started organizing both my business and personal files. “This is a review for the Epson Workforce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review”.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and hasn’t jammed yet. I scan probably 100+ papers a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great features. Hope it’ll last long. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Scan speed

    Rated 5 out of 5 stars

    Great Quality and Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality scanner and it is very easy to use. It was easy to set up and it works fast. The wireless touchscreen allows me to scan documents and photos easily from my smartphone, tablet or computer. I am very pleased with this scanner as I find it to be very reliable and saves time. "This is a review for the Epson Workforce ES-580W Wireless Duplex Touchscreen that I received free of charge to do a beta test and review."

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iffy Wireless Mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless mode does not work very well with my HP desktop

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LloydfC, we appreciate your feedback on the ES-580W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-580W/s/SPT_B11B258201#questions. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Ease of use, Scan speed, Touchscreen
    Cons mentioned:
    Jamming

    Rated 4 out of 5 stars

    Great Desktop Scanner with a few hiccups.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this scanner for the most part. The ES-580W is fairly simple to setup with only minor assembly. It comes with a USB cable so that you can get going right away, however this did not seem to work with my pc as it would not read the drivers at all. Wirelessly however it connected right away after installing the software and has not let me down since. The scans are very high resolution and it scans quickly. I love that it has an auto feeder and scans double sided without flipping the page. I ran into an issue when scanning my ID however as it kept jamming in the scanner. After some research I found that there is a certain button you have to press so that it doesn't jam. This would have been helpful to note in the setup to avoid issues. The touch screen is the most helpful of all it's features. The large screen size makes it easy to see and makes scanning much quicker without the need of using my pc. This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite honestly the worst scanner I have ever owned. It is slow, it loses the wifi connection repeatedly, and I can't get through a 30 page document no matter what I try. Epson is no help as no one picks up. I think next time, I'll go with another brand.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Bruce, we apologize for the disappointing experience you’ve encountered with your Epson scanner's wireless connection. Your ES-580W includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson