Customer Ratings & Reviews
- Model:
- B11B258201
- |
- SKU:
- 6442937
Customer reviews
Rating 4.7 out of 5 stars with 525 reviews
(525 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the WorkForce ES-580W Wireless Duplex Touchscreen Desktop Document Scanner's impressive scan speed and ease of use. The overall performance and touchscreen are also well-received. However, some customers have expressed concerns regarding the price, occasional jamming, and paper handling.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
unreliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had an Epson scanner. The last one for about 10 years. This ES-580W is not good. The first ES-580W I purchased would scan sometimes and others not. I took it back and got another. Now this one runs the paper though and says paper jam. I will have to take it back but will not get another ES-580W.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MartinH, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-580W includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team.
- Pros mentioned:Scan speed, Touchscreen
Rated 5 out of 5 stars
Love This
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First I would like to say I am excited about this scanner! I have never used one that can scan multiple documents at once even front and back. It makes my life a whole lot easier. The touchscreen is very simple to understand and use. Also the the fact that it’s wireless no need for all them cords everywhere. It did not take me long to set up and understand all the features. This device is so wonderful to have in my home for work and personal use. The speed is awesome and connects to my WiFi quick which is a plus. Duplex is in full color and is so fast. I love this product! And would highly recommend this. This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review
I would recommend this to a friend - Pros mentioned:Ease of use, Scan speed, Touchscreen
Rated 5 out of 5 stars
Hugely improved, excellent all around scanner!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The struggle to easily, correctly, and without frustration scan multipage documents has finally be solved! This scanner blows away every other scanner I’ve come across or used in my entire life, and that says a lot considering I do IT work for my day job. Opening up the box you'll find the scanner, power cord and adapter, and a USB cable for direct connecting to your computer. Initial set up was very easy, I chose to join over Wi-Fi instead of direct with the USB so the unit was more portable. I initially tested without installing the Epson scan smart software, but you do really need to utilize the software suite for full functionality. If you're only looking to scan things to a USB drive, a network folder, or a cloud service, you don't have to install the software on your computer. It really depends on what you're looking to utilize the scanner for. The touchscreen makes the device extremely user friendly to use and the feedback is appreciated. Using a scanner that doesn’t allow you to control any settings right on the scanner is very frustrating, especially when something goes wrong. There are a ton of settings you can tweak ranging from skipping blank pages, ultrasonic double feed detection, automatic skew correction, and more! The amount of tiny features integrated into this scanner solely to improve your experience and save you time is tremendously appreciated. Upon actually testing the scanning capability of this scanner, I was throughly impressed. The speed at which this device can scan double sided with complete accuracy really blew me away! I scanned most things at 200dpi which is solid quality while still scanning at a crazy speed. Even when you maxed out the quality to 600dpi and scanned things like pictures, the unit just sucks things through and gets the job done very quickly. I thoroughly tested all the scenarios and issues I could think of. I scanned odd sizes of things, some flimsy crooked things, pages that were stuck together, multipage documents with blank pages in between things, and the scanner handled everything like a champ and caught or fixed the issues I supplied. This scanner really is the best scanner I’ve ever used. If you’re someone who spends a lot of their day scanning documents, digitizing their paper world, scanning receipts, scanning multipage bank statements, etc, you won’t be disappointed at how much this scanner has to offer in such a compact and affordable package. Epson has really knocked it out of the park with this model, they really stepped up their game and have figured out how to build a scanner made to make your day simply easier.
I would recommend this to a friend Rated 2 out of 5 stars
Wifi Connectivity Poor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner works great when it’s connected via USB cable, but worthless when trying to connect via WiFi. Also, customer service terrible.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello mcorf, we apologize for the disappointing experience you’ve encountered with your Epson scanner's wireless connection. Your WorkForce ES-580W includes free technical support for the life of your product. Please call our Epson Support Team and ask for advanced support. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
Rated 1 out of 5 stars
Connection issues with Windows 11
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible machine for Windows 11. Spent 8-10 hours trying to get this machine to be scene on my computer. Never had any issues with any other brand of printer/scanner. Geek Squad was terrible, got disconnected twice, and then after spending an hour and a with a remote session they gave up too. Returning ASAP
No, I would not recommend this to a friend- Pros mentioned:Scan speed, Touchscreen
Rated 5 out of 5 stars
So awesome and easy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello I have used this for a couple weeks and let me tell you this product saved my life and sanity! I’m a single mom of four amazing kids and when I need to quickly scan something for E Learning, it does the job! I also have my own business and I used it A Lot and it never disappointed me not one bit. It also has wireless/duplex/touchscreen capability which is so easy. I would most definitely buy one. Also, the fact that you can basically do everything from your phone is such a major plus! This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.
I would recommend this to a friend Rated 2 out of 5 stars
#2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just starting to figure it all out. So far its better then the first scanner i tryed. I can connect to wifi and scan from computer app but trying to save it after scanner it doesnt give a destination file only share. I will update when i figure out more.
I would recommend this to a friendRated 2 out of 5 stars
Epson service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product until there is a problem. The Service from EPSON is terrible. I will not recommend it
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Albatros, we are sorry to hear that we were not able to resolve this issue. For further assistance, please contact Epson Support and include your name and support ticket number, if available. Ask to be escalated to our Epson Advanced Support Team. Please call (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Thank you for your patience. Sincerely, Dylan – The Epson Team.
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but if they’re sticky notes on paper that you’re trying to scan, it doesn’t scan them only drawback.
I would recommend this to a friendRated 2 out of 5 stars
Wireless connection inconsistent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless connections keeps dropping, I ended up using the cable to connect with desktop ! ...seriously considering returning it !
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi LuisT, we are sorry to hear that you are having issues with the wireless setup for your Epson WorkForce ES-580W. In order to perform the wireless setup, you may follow the steps in this document: https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-580W/s/SPT_B11B258201#questions. If this does not resolve the problem, please contact Epson Support at (562) 276-4300; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.
- Pros mentioned:Scan speed, Size, Touchscreen
Rated 4 out of 5 stars
Powerful, compact for 1 user, software needs work
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. Before the pandemic we had a slow, limited capacity, document scanner good enough for the occasional use at home. When home became the office, it was time to upgrade to the Epson - WorkForce ES-580W Wireless Duplex Touchscreen Desktop Document Scanner. Set up was easy when I used USB to connect directly to my computer, not so easy when I wanted to enable the WIFI option that required separate software. But once set up, I was impressed with how easily it scanned black and white documents even adjusting for paper size. Not so well with color pictures where I found myself having to use the software to tweak quite often. Unfortunately, color was mission critical to my work. The touch screen was actually big enough to be usable. And who doesn’t like 100 pages at a time? Another thing that impressed me, was that it handled paper jams well. This may seem strange to be impressed by, but the jams were my fault due to missed staples. Easy to fix. Pros -Black and white scanning is very fast even in duplex (does both sides as the same time). -Great for twain scanning directly into my documents. -Great document feeder capable of more than 100 pages at a time, and multiple scan sessions can be combined easily into one file. Technology has come a long way here. -Large, usable touch screen. -Compact, fits on desk nicely. Cons -Figuring out the software can be a pain if you want to do anything that isn’t standard. For example, adjusting contrast and saturation for color photos is a pain. -WIFI is slow and requires separate software that is not as functional. -WIFI supports only 1 computer. -Setting up to scan to the cloud directly is a pain and requires a computer. Tip: Save yourself some frustration, yes, it is WIFI capable, but hard wire it in for best speed, flexibility, and ease of use. This really means it is best when used with only one computer. And skip the included software and use Adobe Acrobat if you can. Bottom Line: If you can live with the limitation of linking it to one computer for maximum use, it’s a good value. It would be 5 stars if they put more effort into their software.
I would recommend this to a friend Rated 2 out of 5 stars
Still in question
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get Epson software to work. Geek squad only got Windows Scan working properly.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Elizabeth, thank you for your feedback. We are sorry to hear that you are having issues with the software for your Epson WorkForce ES-580W. If the issue continues, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Rated 4 out of 5 stars
Document Scanner Epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use the Scanner. The information provided by store employee was very useful in purchasing the item.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great this is the third one we bought would buy again
I would recommend this to a friend- Pros mentioned:Scan speed, Size, Touchscreen
Rated 5 out of 5 stars
Fast scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review., I was impressed by the product being well packaged. The package came with everything that was promised and they were neatly packaged also. Upon first look the product is sleek and small enough to not take up lots of room on your desk. The directions are easy to read and are in multi-language format. Due to my current WHF I use my iPhone 12 Pro Max to scan and print. The app works great and is very easy to navigate. I also have this on my I pad. It was more like plug and play. Setting up the network connection in order for my devices to connect was pretty easy. The app is robust and allows you to save scans to files, cloud services (I use DropBox) and an external hard drive. The Epson WorkForce ES-580W comes with a touch screen that is easy to use and see. You can config. the scanner to print the way that you need to either buy using the app or the touchscreen panel on the scanner. The speed of this scanner is like no other that I have used. I am able to scan 50 pages in seconds. I downloaded the Epson app to my Macbook Air and at first glance I thought it would be easy. It took about 2 hours to finally recognize my Mac. I was not really pleased with the amount of time, but after it finally connected I and happy with the scanner. The work that I do requires lots of backup paperwork. I will be using the scanner to change my back up process. This scanner will not disappoint.This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.
I would recommend this to a friend Rated 1 out of 5 stars
frustration, no help. Buyer Beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disconnects every day and you have to reinstall it. We've struggled with it for 2 months, paid an IT pro to look at it, and the response is a hardware problem with the scanner. Best Buy won't let us return it after the first 2 weeks! BUYER BEWARE
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello scannerbuy; we apologize for your disappointing experience with your Epson WorkForce ES-580W. Your Scanner includes free technical support for the life of your product. Don't hesitate to contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
- Pros mentioned:Scan speed, Size, Touchscreen
Rated 5 out of 5 stars
The best scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For its installation you have to read the instructions well, it is quick and easy, you must download the application on your mobile to be able to see what you scanned there if you wish or scan from there, it gives you the option of which side of the page you want to scan, If you want it in color, in PDF, what format does the sheet have and other options, its connection is via wifi, its screen is touchscreen which makes it friendly and its ability to contain sheets is very good The scanner is the best, its speed to scan your sheets on both sides at the same time is incredible, the sharpness is absolutely great, no matter the size of what you want to scan, it adapts very well to the format, it is easy to use from its touch screen to its application on your mobile, its size is compact so it does not take up much space on my desktop. “This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.
I would recommend this to a friend - Pros mentioned:Ease of use, Touchscreen
Rated 5 out of 5 stars
Great for small businesses!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own a small business and need to keep a detailed account on expenses, sales, inventory etc. I was looking for something that can help keep me organized that was easy to use and more compact then a printer. I all ready own a printer so I decided on the Epson ES-580wf. First thoughts of this scanner is that it was so easy to set up. I’m tech savvy so I knew it wouldn’t be to hard but sometimes set up can be a challenge. Epson made this super easy which I definitely appreciate. Second this scanner picks up color very well. Most scanners only scan black and white from my experience with the 1200 dpi all my scans come out perfect. The touch screen control panel is also very user friendly and no lag like other touch screen operating systems. Also with the wireless technology I can get everything on the cloud and not have to worry about my scans getting lost. Epson definitely out did themselves with this scanner. If you own a business you will definitely want to have this document scanner! This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.
I would recommend this to a friend - Pros mentioned:Scan speed, Size, Touchscreen
Rated 5 out of 5 stars
Small & Mighty Machine!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My initial impression with this scanner was impressive. I love the look it of it. It was a lot smaller than I expected. All that was needed to get started was to plug the unit in. It was not necessary to connect any other wires. I installed the software on my computers and was ready to start. Using the scanner is pretty much self-explanatory. Two-sided scanning is one of my favorite features. The scans come out crystal clear. I was very impressed with how fast it scans also. I did learn the hard way that you should pull out the document tray at the bottom when you are scanning documents, or it will spit them all over the place. What’s great is that you can scan it to your phone, computer, thumb drive or cloud drive. The touch screen is very easy to comprehend. If you are tired of your flatbed scanner or auto-feed that only scans one side, then is exactly what you need. This machine is small and mighty. It will not disappoint! This is a review for the Epson WorkForce ES-580W Wireless Duplex Touchscreen Scanner that I received free of charge to do a beta test and review.
I would recommend this to a friend Rated 2 out of 5 stars
Scanner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper kept getting jammed if you had more than 20 in the feeder. Its ok, not the greatest.
No, I would not recommend this to a friend











