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Customer Ratings & Reviews

Your price for this item is $484.98

Customer reviews

Rating 3.7 out of 5 stars with 21 reviews

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67%
would recommend
to a friend

Customers are saying

Customers recognize the Essential Phone 128GB's excellent camera quality, citing improvements in picture taking and display brilliance. The ample storage space is also frequently praised for its speed and capacity. Positive feedback also highlights the phone's all-day battery life. Overall, the phone receives strong reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 1 out of 5 stars

    Reception issues 3 different carriers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks awesome. The specs are great. The reception is terrible. Not reliable on Sprint's Network. Data half the time. Missed or dropped calls often. On T-Mobile it was even worse. Data maybe 10 percent of time and calls dropped the majority of the time. So I switched to Verizon which is the best signal saturation anywhere and it was worse than Sprint. Essential will not stand behind their warranty unless you agree to be charged for a new phone up front and then get it credited back when your old phone gets to them. The charge is higher than what I paid here. Turns out when researching the signal issues Essential knew all along they had them. Don't buy this phone. You will regret it. If it won't get signal in Downtown Knoxville on 3 different networks then it is not even really able to be called a phone. Just a little wifi tablet. Paying again for a warranty replacement is a joke.

    No, I would not recommend this to a friend
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