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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 474 reviews

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  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 4). Customers appreciate the delivery speed and find the service easy to use. The installation service is also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 474 reviews
  • Rated 5 out of 5 stars

    No extra to ship to location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the appliances at a perfect time. Unfortunately we had to install them ourselves because of the Covid-19. But they delivered them to the covered front porch and that was perfect because it was slightly raining.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Got it delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like having to pay more. But I live pretty far so had to get it here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had the TV delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we were not in the normal delivery area it was worth the extra money to have the TV delivered. The delivery people kept us informed of the time of their arrival and took all of the packing with them when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were very kind and courteous of everyone in my home on delivery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted installation. I’ve waited on this product since February. I’ve called and called until they finally gave me delivery dates. Then it wasn’t delivered the day it said. I’m still waiting my deliver of products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guy's

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who delivered our fridge were very professional and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service. Technician was polite and informative

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Referegerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very bad experience. I didn’t get my delivery after a month wait. They cancel my delivery without asking me. No recommendations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances were delivered right on time as scheduled. The total tech membership meant I got free delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered my range were the nicest people. Extremely courteous. Efficient. Best customer service I have experienced in a very long time. Best Buy these two are definite keepers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that delivery was free even though I was 30+ miles from the store was definitely an added plus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRENDOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never experienced such horrible customer service. My appliances still.have not been delivered. Supervisors do not care and the escalation process is beoken. Senior.leadership cannot evn ve contacted or bithered to be made aware. No on has the ability to make a logical decaion to bring resolution to my delivery issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros. Very polite and to the point. Great Crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great that delivered the stuff to my house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery. Men were polite and careful but washer was dented probably from factory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to be a values best buy customer now for 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think thos would be worth it, but delivery was on time and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was made on scheduled time and they were very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Service and Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, communication and set up was great. They were even early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know what I'm giving 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product picture didn't load, anyway. $400 gift card please, Thank you

    I would recommend this to a friend