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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 474 reviews

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  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 4). Customers appreciate the delivery speed and find the service easy to use. The installation service is also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 474 reviews
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice that they delivered out to are area in the Monticello area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy comes and installs my major appliances to ensure it is done right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant delivery to my location. Just a long wait for delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept in contact and apprised of arrival time even though there is no cell service in my area. very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Zac and Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Zac and Chris for a great delivery on my LG Refrigerator. Very professional, courtesy, respectful and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called me both times they delivered to my house, the second time they called me twice to let me know when they would be arriving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys seemed professional and friendly. Was happy they were able to set up appliances and remove old to garage. These Samsung appliances are so sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was great great communication came early and did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong. Always a breeze. Customer care has been awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, helped with what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Helpful and friendly personnel. Would recommend in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very happy with the product. will recommand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help with remote deliveries

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate BB extending their delivery range to our remotely located home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick & DeVonte are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were scheduled for noon to eight pm delivery. Got a call Patrick at 12:30 that they were 20 minutes away. Professional and gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and courteous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery window was noon to 8pm, but they were in the area at 11:30am and called to see if they could bring it early. Helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time they even got the dishwasher on the same load so I received everything same day. They respected the social distancing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of my tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great store to buy from and deliveries are done on time and in great condition, very nice people who delivered mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, delivery was timely, installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! Thanks for providing delivery service to our area. Professional, friendly installation from people who know their job. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was delivered. It wasn't broken....what else do I need?

    I would recommend this to a friend