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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 474 reviews

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  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 4). Customers appreciate the delivery speed and find the service easy to use. The installation service is also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 474 reviews
  • Rated 3 out of 5 stars

    Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation went as expected. Skyler the installer, was giving quick short answers and wasn’t being 100% transparent about a defect on my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver was safe and sound. Personnel was nice and a smooth and easy transition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks answered all of my questions in a manner that I could understand. Nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was right on time even though we are a great distance from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accountant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you guys for waiting on me to deliver my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks guys.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My products made it here. Safe. On time. And working and looking good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery, On Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great was delivered and they even helped me unbox it and remove my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of kitchen appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with everything we purchased for the kitchen. Prompt delivery very appreciated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really? Extended service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped in my way home from work to research a new washer and dryer unit. Great sales person so I went ahead and purchased. During check out I was informed that I would incur an extended delivery fee of $50. Really?!? I could have stopped and went to a closer Best Buy store but was already far Ali g I. The process. Salesmen tried to get it waived but manager would not. Think about visiting your “local” Best Buy and negate the extended delivery fee- even if they are coming out of the same warehouse?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast, setup was fast, and it was all very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. It made it an easy decision to purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication with delivery driver. Driver and his helper were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivery and set up was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very timely on delivery and set up of my new Samsung TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic installer. No complaints at all. Very pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and never had to leave the comfort of my own couch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep my blood pressure down

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I wouldn’t experience anything down the road. Safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys and willing to move heavy appliances. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has great people that care!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was done with care and attention to detail thanks best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty because you never know what's going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Biuy delivered our refrigerator and did the set up -so effective!

    I would recommend this to a friend