Customer Ratings & Reviews

The delivery guys were early and made a difficult delivery down some steps into my basement without mishap. They rocked.

Delivery was great. No issues at all with drivers, and they brought right to the door as requested. Our deck stairs aren’t exactly easy to navigate, and staff did a great job. The “problem” was the amount of time the store scheduled the delivery out for. SO, SO LONG.

The delivery team was efficient, kind, and supportive. They completed the installation and removal in a timely fashion. They were amazing.

Glad Best Buy comes to my home a long distance from Madison.

It is fantastic to have the products delivered to my house and then installed. Also explained how they worked.

I live in butler Kentucky. We was worried about buying such a large tv and transporting it 30 mins to our house but with Best Buy our worries went out the window as they offered on time delivery.

was an easy process just had to make sure to open the door and the rest was easy and they were great.

Very good and polite Answered all our questions. were knowledgeable too

The only thing about my delivery that I don't like is the delivery is only available on Tuesdays durning the hours I work. I wish there was more flexible scheduling.

The team had great communication of arrival and made it really easy to get the job done. The service was very quick and they went the extra mile to make sure all was right.

After waiting nearly a month from the original delivery date, happy with the v purchase.

The two installers of the Geek Squad were amazing (Trevor and Xerein). They accomplished the impossible. I know many installers would have thrown their hands up and said "this "ain't gonna happen". Taking the old range out was tight, but installing the new one tighter. They stuck with the situation, figured it out and did an amazing job. It really was a tight fit!!!! Amazing, and job well done! Thanks so much.

The 2 gentlemen who delivered the appliance were friendly and professional. Thanks!

I had my first set of samsung washer n dryer for 13 years decided to go w samsung for my 2nd set absolutely the worst set ive ever owned with in 2 n half years the dryer was replaced the washer receiced a new motherboard 6 months later washer is being replaced washer never ran rifht from day 1. Fabric softner and bleach would release as soon as you poured it in there was hardley any water in tub when washing spin cycle would vibrate the whole house writting on both washer and dryer was wiped clean with in 5 times of simply wiping down front do not buy unless you buy warrenty and plan on replacing with first 3 years now best buy did take care of me and both are being replaced so 5 star to best buy 1 star to samsumg

Delivery is a good option when dealing with objects that are to big for you to handle by yourself or put in the trunk of your car.

All parts did not arrive with the washer. Many days latter, after several phone calls the parts arrived. Since we were in need of the washer we installed rather than wait for service.

Install was perfect, very knowledgeable and polite. Jose' and the big guy were great. Everything was done to perfection. Cleanup was done and would definitely recommend these guys for installs. Everything was tested, and explained

Delivey was good. They arrived on time and had no issues removing and installing.

Done in good timing the workers were polite showed how to work !

friendly and no hassle in and out,,,,,,,,,,,,,,,,,,,,,,,,,,,,