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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 251 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers often highlight the fantastic job done by the installers and appreciate the delivery service, especially for those living outside the standard delivery area. The speed of delivery is also a positive point, with some customers noting that the delivery was both fast and early. Additionally, customers are thankful that the product is delivered to their area and placed in the room as directed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-251 of 251 reviews
  • Rated 1 out of 5 stars

    Delivery and competence is disgusting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse delivery ever they dented dryer and scratched washer took over 2 months to get items in home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get cost or free delivery upfront

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended delivery should of been free since they said they would delivery to this part of lake. A wasted trip to take pictures of install wall was reimbursed to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe that I purchased a tv that cost this much and they charged me a delivery fee. They need to change their policy for North Carolina customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruined stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed cord wrong causing bare wires and stove to throw sparks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Supervisor Marshall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service, was in the store for about 2 hours trying to place an order and tv mount

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some crappy outside company brought a broken fridge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install water line and I paid for it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stole my money and not paid me back. Service sold but not rendered. Lost my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery persons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered and installed my appliance were great. Very friendly and amiable; answered all of my annoying questions with patience, kindness and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and kind installer. Everything was done well and explained to me kindly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome amazing service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery guys great communication and verified for damages before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use easy to use............ .......

    I would recommend this to a friend