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Customer reviews

Rating 4.1 out of 5 stars with 44 reviews

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  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are impressed with the Extended Delivery Area (Zone 80)'s overall performance. Customers find the service to be informative and courteous. Many customers also appreciate that the delivery is on time. There are no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Rated 5 out of 5 stars

    The store manager was fantastic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get a return and new stove sent to the house. That's normally out of our delivery area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy, The drivers kept in touch, they called every step of the way so I would know where they were. They took great care to make sure it was carefully lowered and carried. Thanks. Please put back the delivery on west side of island a normal rule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On time delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. Friendly but they just dropped off and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent, polite, detail oriented employees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good employees, Covid 19 had been issue for installation after our purchase early March, once the were able to drive to our rural area, they installed promptly cleaned up and left, great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a new washer and dryer and have had great customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad's delivery and installation service for new washing machine and dryer. All done withing agreed delivery time. Regular arrival estimates given, prior to arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and Very Helpful!! They were pleasant, Efficient and Well Versed on Samsung Appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only company that delivers to our rural location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of area usually

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to out of area delivery where I live. They still can deliver or pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they were able to come and install my new TV Set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the professional service guys! Next time I buy another appliance I would definitely get the delivery service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did find

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice enough brought new one in took old one with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome program for delivery extended warranty and to take away old appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy goes above and beyond for a disabled US V

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy of Palmdale went out of their way to make a happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Delivery Area Zone 80!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two delivery men called ahead, on time, and set-up a 65" TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience would give you a zero star but it makes me select some thing. I had an install the gentleman came in with my refrigerator and a water hose that I purchased thinking I would need it and I did not need. The technician said he could take it back to the store for me and get it refunded back to my Best Buy credit card . I never received the credit on my credit card statement. It’s not a lot of money was 29.99+ tax but it’s the principle. So one or two things happen you don’t have a thief that works for you or do you have somebody that’s just too lazy to do their job or do what they say they’ll do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor. They dont want to deliver 100 miles. It took the regional supervisor to get the delivery done. She was very helpful. I would rate her service a 5+ star

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, purchased my first washer and 2 days later I had to get a replacement and the replacement only lasted 1 night, but don’t get me wrong, Best Buy did they’re best in helping me find the right washer and the right brand. —> LG on top

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome that they deliver so far but not awesome that the people were terrible and damaged the fridge

    No, I would not recommend this to a friend