Customer Ratings & Reviews

I graduated from an Alt HR to a Charge 3. I really like it.

Did freeze up within the first week of getting it.

Great product, it does what I need it to do, I recommend it to anyone.

Excellent purchase! It reminds i need to move every hour.

Really nice watch, user friendly, and comfortable for wearing

This was my 5th Fitbit device I have purchased in the last 5 years. After this one unexpectedly failed 14 months after purchase I contacted Fitbit about replacing it. Due to their 1-year Warranty they offered me 25% off of a new device. The following was my response to them: "Thank you for your help with my device and the discount offer. I do not believe I will be purchasing another Fitbit product. This is either the 4th or 5th device i have owned and while I do enjoy the functionality and everything the Fitbit has to offer it is, in my opinion an unreliable product. The watches simply can not withstand regular wear. I do not do anything out of the ordinary with my watch. I clean it frequently and make sure not to get it wet (even though it is advertised as water-resistant). Each time I have had a Fitbit the device has failed with no prior warning, right around the one year anniversary of my purchase. Only once have i been able to get mine replaced by warranty and that watch failed again within a year. It was with great caution that I bought this last device because I was worried (and rightfully so) that it would not last. Again I enjoyed my watch, and the app and everything it did, and I am very comfortable with how Fitbit tracks and displays my metrics. But at this time I can no longer bring myself to invest anymore money in Fitbit. If there was a disclaimer that these devices wouldn’t last more than 18 months under ideal circumstances I would be more accepting of the devices failure even though that is not in anyone’s best interest. I will be ordering an Apple Watch now. Thank you again for your help."

Had LOTS of probable sinking with the software nor paring with my phone, clock didn’t have date on it. My charge 2 worked all the time without having to turn off Bluetooth to pair it so could get messages,

Love all the features this smartwatch/activity trackers has to offer.

Very useful, it is accurate and all the functions are very useful.

Met expected operational parameters. Plus, looks nice

I bought this to get more active, It was good price and works great.

Bought it for a gift so I have no personal experience

This Fitbit is great for tracking everything you need to and more.

Works like a charm and I would recommend this brand.

Love my Fitbit!!! You can make staying in shape into a fun game!!!

Very pleased like the clock faces and the upgrades.

This is great, better than charge 2. I really enjoy this fitbit.

I bought it for my boyfriend and he really likes it.

Upgraded my old Fitbit to a newer model. Works better than I thought

I have always been a fan of FitBit and this new one doesn’t disappoint.