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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7287 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Durability

    Rating 3.5 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Charge 3 Special Edition Activity Tracker's long battery life, sleep tracking, user-friendly interface, and affordability. They appreciate its water-resistant design and accurate step tracking. However, some users have concerns about its durability, occasional syncing issues, and display problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 7,286 reviews
  • Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can now see the time, date and my steps all on one screen. Also with the lighted display, I can now check the time in a dark movie theater (without sneaking out my phone) or when I wake up in the middle of the night.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 2 out of 5 stars

    unnecessary upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have just gotten a new charge 2. completing my usual tasks seem more complicated. Several options are available for the main clock screen, however, none of them include the date. I haven't actually used any of the new features. Currently my screen isn't working although it is charged and it won't reset when I follow the website instructions. I do like the rose gold color on the sides.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Fitbit that wasn’t syncing with my Fitbit in a timely manner, so I purchased this one as a replacement. It works great, I couldn’t be happier. It syncs quickly and does a great job on keeping me active. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 2 out of 5 stars

    Great while it lasted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tracker at the end of August 2019. Since the beginning of this month, September 2020, it will not hold a charge for even 48 hours. Guess that is why there is a one year warranty. I have tried everything including disabling notifications to extend battery life. Even before this problem, I was disappointed in my ability to read the display while outside. Pretty expensive if you have to replace it each year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works fast works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great out of the box experience. Minimal packaging and no on board instructions. Downloaded the app and a quick sync with android phone went great. May want a tech helper to help a user with less experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit was a present for my daughter's birthday (Nov) works fine, can't complaint. The only issue I'm having is when trying to charge it, I have to reset it and plug it to my computer, if not it won't charge

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Unfortunately stopped working after 3 weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for my grandson. Unfortunately stopped working 3 weeks later. Thank you to Best Buy for replacing it with a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit 3 takes longer to synchronize. I like it because it has more features but I don’t know why synch-ing takes longer than the Fitbit 2. Most of the time Fitbit 2 will synch automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my dad and it’s wuicjky turned from something I thought he would wear every now and then to every day. Amazing how much stuff this thing tracks and the design is very sleek! Now time for me to get one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for a month now and it works great, it is light and sometimes I forget I even have it on. The app on the iPhone is great and the best feature I like the best is the silent alarm. That will only wake you up and not the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the basics please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to wear 24 hours a day! I have the iWatch but it felt heavy while actually working out and the Fitbit charge is lighter and I’m not afraid of dropping or getting wet and it meets my needs for a whole lot of $$ less than the iWatch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking and working Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. The band color and Fitbit Rose Gold color was better then expected. The larger band was used and complete, is not bulky or clunky. The Fitbit works as described. At this time, nothing negative to report.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad if you're only option

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad but it's a while back doing the review now it still works still doing its thing I just hate that the charger has to be so bulky and easy to lose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes too long to sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit 3 is nice because it has more features than Fitbit 2. But it takes longer to synchronize with my phone. You need to open the apps to sync. It doesn’t automatically sync like Fitbit 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray part is coming off around the face of my FITBIT and my FITBIT face does not light up when i flip my wrist. It only lights up if I touch the button. Steps are not accurate at all. NOT Thrilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely upgraded the Charge 2 with this Charge 3! There are so many more features, so much more user friendly, and I'm so happy I made the decision to get one. I loved my Charge 2, but the upgrades to the Charge 3 are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to a lady friend of mine. She loves it. This Fitbit replace one that she was broken. She really missed it so I got her a new replacement. She is thrilled to have a Fitbit again. Beautiful watch with the white band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd fitbit i have owned. Our whole family uses them and love them. I have worn out the other 2 and when my surge band broke the other day. So i headed over to best buy and grabbed the charge 3. So far very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Way to Help Get Healthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it tracks your heart rate all day so if you do some exercise that you actually tell Fitbit to follow, you can still see what your heart rate was during your exercise. It’s light, easy to wear, accurate, and fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift for grandchildren

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices were very well received, and have led to increased engagement between grandma and the grandchildren as they compete with each other for steps each week. Great motivator, and the water tolerance is a big help for our swimmer!

    I would recommend this to a friend
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