Customer Ratings & Reviews

Good. This updated one is so much better. Old one died.

why do you require this field. this should optional

Very pleased likes the designer band. Very happy.

This works just as it should, no issues with mine.

Great! Love it! Would totally recommend it for any

Great for workouts and everyday use of step counter

This Fitbit is super good. I found it as I expected.

Hopefully this one last longer than the charge 3...

You can read text messages on this watch too, awesome

The tracker works great and it is very comfortable!

middle priced product that is perfect for my needs

Works as advertised, looks good, feels good, is good.

Very happy with this. Just wish it was Waterproof.

Needed upgrade. Love it. Good quality. Works good.

I am new to fitbit, but have not been disappointed.

Liked the fit & color. Tried everything including YouTube videos explanations but absolutely could not get it to sync with my iPhone! When I went back to Best Buy the day after I got it, thinking they might be to help me. Was told I would have to set an appointment several days out. Because I was leaving to go out of state for 3 weeks they said they could give me a refund. I said that would be ok. Now I’m back and would love to buy one just like it but the price has jumped by $50.00! Guess I’ll see if they go on sale at some point again! Would recommend to friend if they had android phone.

I could not get my Fitbit Charge 4 Special Edition to take a charge. I returned it and got the regular Fitbit-Charge4. I love it!!! First Fitbit I have had and I wish I had purchased it sooner.

I was given the FitBit Charge 4 as a gift. I used it and the step count is very inaccurate. It would count steps when operating my mouse on the computer. I was hoping to readjust settings but I am unable to find anything in adjusting the sensitivity. I’m not happy with the performance based on inaccuracy. For $150 I expected more. Simply disappointed. Unless someone can explain how to adjust sensitivity, I would like to return if I can. Please advise.

Overall quality of the device has gone down, the software is good but most useful option are now under paid service. Long story short, I get a ton more options and services for free from Garmin.

This product worked fine for about 4 weeks. Called customer service to request a new charger because the Fitbit would not charge. They said it’s seldom the charger and sent a new Fitbit. That did not work. Called again and was told I needed to sync the new device to the app. I told the agent you can’t sync a Fitbit that is not charged. (This step is not in the instructions). Called and got a different person and requested a new charger. Received in one week. Everything works fine now. Both the original product and the replacement.