Customer Ratings & Reviews

Had to try five times to set up and go ally went to Geek Squad to do it. After several tries it finally worked. Set up was achieved by resetting passwords and trying to connect several different ways.

While it has the features I need, because I wear a watch on the inside of my wrist, it never felt as comfortable as my Charge 2. The aftermarket accessories didn't help much

I love my Fitbit when it works. At least once a week of won’t give me notifications, which is why I want it. Also, I think the heart rate can be very off at times.

It was very very uncomfortable to wear and it had features that my wife didn’t really need but mostly it was uncomfortable that’s the reason we returned it previously

I am having a problem with the large band that came with my tracker. The large band would come loose while I am sleeping

This fitbit is slim and stylish, but although the specs indicated it held a charge for a week, it didn't last more than 24 hours. It's also really difficult to navigate through the different screens.

I purchased this as an upgrade to my Polar Heart rate monitor that requires a chest strap. The Polar is highly accurate when confirmed by manually taking pulse at different times during exercise when heart rate is more rapid. Two examples: 1. a few minutes into morning run just warming up Polar = 98 BPM Fitbit = 102. Attempting to keep same pace for 15 seconds Polar again = 98 BPM Fitbit 112. 2. After set of 5 heavy deadlifts Polar = 142 BPM Fitbit 77.

I mean....it's a Fitbit. It is what it is. Works fine for now, but I'll probably be upgrading within the next year or 2 to whatever the newest version is by then.

The Charge 2 was so simple to see what my steps were and everything else too. When the battery needed to be charged I knew it. On the Charge 4 the screen is hard to read. I can't tell when the battery is in need of charging. Trying to see what my heart rate is and steps are is too hard. I definitely don't recommend this Fitbit. I went from a Charge 2 to a Charge 4 so I don't know what the Charge 3 is like.

The time is displayed in a decent size font but all other information is too small for those of us over 50 years old. I am returning it.

Unfortunately, I don't like this tracker as much as my Charge 3. It doesn't get my heart rate right (I've compared with other heart rate trackers.) None of the stats I'm interested in tracking are accurate with the Charge 4. I've researched my issues, and I've discovered that a lot of people have the same problems. Knowing this, I'm considering returning it. But will the Charge 5 resolve these problems? Do I need to completely move away from the Fitbit brand?

Definitely motivational seeing how Many steps have taken and able to have fun Fitness contests with family! The only Negative is that it needs to be recharged every 2.5 Days.

Works okay. Questionable step counting and calorie tracking. Pretty sure I'm not burning 6000 calories a day. But still let's me track trends.

Delivery time and Best Buy was great as usual. Product manual was missing and this FitBit is too difficult for a 12-year-old to use.

Bulky,sweaty,thick and uncomfortable. App is difficult to use, on3 good feature is the sleep app if you can stand to wear. It,

After many months of deliberation, I have come to the conclusion that the Charge 4 is sub-par compared to past Fitbit trackers. Constant connectivity issues. Space between the band and tracker gather dirt. And the notifications are regularly disfunctional. The one thing better than the Charge 3 is GPS tracking, which isn’t all that helpful anyway. When it works, it’s fine, but most of the time something is off. I would recommend not upgrading if you still have a Charge 3.

The battery does not last five days. Must be charged about every 36 hours if lucky. Did not come with any instructions for those who are not up to date on technology.

I only got a new watch because my old band died. This new watchband doesn't fit quite as well. The band doesn't fit the same as my Charge 3.

Fitbit Charge 4 does not function accurately at times. Counting floors is the most inaccurate function for me. It’s not as good as I hoped it would be.

Why do I have to keep syncing so often. Some functions on the tracker should also be able to done on the app on the phone/computer