Customer Ratings & Reviews

Customer Service was excellent and helpful. Prior fitbit was not working and replaced with no hassle. Fitbit works well and would definitely buy again

So far this device works better than the previous one. Still cheap band, but the aftermarket beat them to better quality and designer styles.

Comfortable and informative! This piece of wearable tech is just what you want if you don't want to go all in for a smart watch. Very versatile and easy to use.

My first fitness tracker and really happy with the setup ease and usage. Great value. Pretty much satisfies everything I needed from a fitness tracker and good battery life.

I bought this one for my kayak activities, and it works perfectly. I was in the middle of the lake out of nowhere, and Fitbit was able to track my trail.

I love my Fitbit charge 4. It's amazing how much it tells me about my body. It has made me more aware of my physical fitness and allows me to see exactly how much I move around every day.

I bought it as a replacement for a Charge HR. The sensors appear to be an upgrade over the HR and more accurate. Otherwise the operation is as expected.

I got this Fitbit for my wife, and she absolutely loves it! She can track her workouts in miles, calories and steps; and her sleep patterns. Great product!

Purchased as a gift for my Daughter. She's very happy with it. Easy setup and very helpful with keeping track of calorie intake and exercise. She uses it all the time.

Best one yet Simple and just what I needed. Third fitbit I've owned and my favorite. I miss nothing from the others but don't have a bunch of features I don't even need

Gift to my wife, who is not tech-savvy. She was able to load the app and work through all of the functions she wanted to track. Now she is not sure why she had not gotten one sooner.

Did not count all my steps. Missed the full software in my Apple Watch. To be fair this was a much lower price point Just don’t expect more than it can deliver

I owned a Charge 2 and a Charge 3. When my Charge 3's Bluetooth was not being recognized by my iPhone 11, I decided to upgrade to the Charge 4. While the new features - especially the GPS - are great, my iPhone 11 will not recognize it. While it did when I initially set it up, that lasted for less than a day - now it wont. While I contacted FitBit Support, they weren't able to help either. So my next step is to return it. Again, new features are great, but it doesnt help when I can't sync if to my iPhone. Go figure!

Love the tracker, very useful. Hard to set up, must be done on your phone not pc. Needs a different band in my opinion. Not of fan of thick plastic band

The quick charging time and long battery life is a significant step up from my previous Fitbit. I also enjoy the woven band. It is significantly more comfortable than the silicone band.

got it for my son hes love it gives a lot on info very usefull would buy again for my family

Wife loves her product, the way it lasts on only one battery and the little things it can accomplish. Total comfort.

A bit intimidating at first. No on off switch! You have to start things up with the app, but ulitmately, this is a an easy to use and excellent bit of fitness/digital gear.

Great product. I’ve always loved Fitbit stuff. I bought this because my Versa 2 stopped holding a charge after a year. The smaller products have longer battery life! This one works great.

This is about my fifth Fitbit Charge...either I'm rough on them or they just don't last very long. Obviously I like them because I keep replacing when they die. I don't like the Charge 4 as well as the Charge 3...not as functional to make setting changes from the app. Can no longer set alarms from the app, and for us old people it's just harder to see and operate settings from the device screen, Maybe this has been remedied in the new Charge 5. I still like the Charge...just not as much as I used to...