Customer Ratings & Reviews

I love my Fitbit charge 5. Two things keeping me from giving it 5 stars. ONE: I have to Tao it twice to get it on, doesn’t cone on with flick of wrist. The other is no reminder to move at 10 to the hour I am thinking it is a setting, but I don’t know how to do that

I received this as a gift and I love it. It’s an upgrade from my old Fitbit, which I love because the battery lasts longer.

I love the size of the Fitbit but do not like it missing a button and wonky software.

I used this for about 6 months and changed to a Garmin because this watch randomly stopped tracking my routes. Gave it to my spouse to use as a step counter. Purchased May 2022. Stopped working July 2023. It's a throwaway step counter.

My main activity is swimming / exercise in a pool due to bad knee. Purchased this for water proof capability but disappointed that activity does not get tracked very well considering arms and legs are both working pretty hard. Band feels heavier than I thought it would be. Do enjoy all the other fitness tracking available.

Good replacement for the charge 4. The only thing I really cant say that I like about the Fitbit's is that over about a year and a half they either lose screen brightness or battery capacity drops to almost nothing. This is the nature of batteries though and for the price I really have no other complaints.

My charge 5 works well and is easy use. It totally helps me keep my fitness if the forefront every day.

I’ve had all the fitbits this one is by far the best one. Fits perfectly and has excellent battery life. A+ Fitbit, worth every penny.

This unit is a very nice upgrade. I bought it for my wife and she has been very satisfied with the features and the ease of use.

Best sleep tracker. Better than Apple Watch for sleep.

I used to be a massive Fitbit fan. I’ve owned and recommended many fitbit devices through the years. I will never buy another. Now both my Fitbit sense and my charge 5 have broken within a few months of each other. They get stuck in software loops and are complete junk. The company sends a replacement which breaks shortly after. My mother has had the same issue with her charge 4 that I got her last year for Christmas. These devices are terrible now. If it’s 1 month past warranty the company says “here is 30% off full price of a watch” and that’s it. Get a Garmin or an Apple Watch.

Great exercise tracker. Seems very fast to calculate heart rate, and so far is a good motivational program to keep you moving.

I really like his fitbit. Got it because I could no longer easily read my smaller one... getting old stinks! Lots more features than I use and I don't pay for any additional features to be activated. But I still think it's great and a nice upgrade from my previous fitbit. Thought it might be too big, but found thinner wrist bands on Amazon and I'm happy with the size now. I do recommend buying a screen protector - I just got cheap ones off Amazon and they work great.

I’ve had it 33 days and only need to charge it weekly. Still learning how to use it for certain gym situations like the elliptical.

I bought the Fitbit for Mother's Day for my wife. She likes all the features especially the heart monitoring. Her only complaint is when she blow-dries her hair that is registered as a 5 minute or so bike ride. She has complained about it several times and is the only reason for the 1 star downgrade.

It's ok, it does not track sleep unless you pay extra.

This is my fourth fitbit that i’ve owned. I’ve had a charge 2 and 2 Alta HRs as well as an apple watch SE and in terms of fitness tracking you can’t beat the charge 5. If you’re looking for something purely for fitness tracking then this is the one, you simply can’t beat the metrics. In love with the always on mode and the color screen is nice, however I do wish the faces were customizable and there was a b&w mode.

I was happy to see fitbit charge finally offered a color display... so much easier for me to read now.. not sure why it doesn't offer stairs climbed count anymore, but whatever. Took some time to get used to no button for getting back to main screen. All in all am very happy with it... so far lol

I like my new Fitbit charge 5, the looks is much nicer than the 3 . Battery seems to last longer .

This product is terrible. The battery life is awful. Sometimes a charge lasts 4 days, sometimes it lasts one day. Now I can not get this to sync with my phone. The Inspire HR2 is much better.