Customer Ratings & Reviews

Very easy to use compared to earlier generations of fitbit. Lightweight, great battery life, and packed with useful information. Not sure yet whether the premium stuff is actually worth it. I absolutely love it!!!

Getting to be more comfortable with my new Fitbit. I like having that info, heart rate, exercise steps etc at my fingertips

My first Charge 5 worked flawlessly until the screen suddenly went black and could not be revived. Fitbit’s solution was to offer me a 35% discount on another Charge 5 on their website. However, their supply of Charge 5’s were out of stock for months due many other people having the black screen issue (rumored to have been caused by the latest software update) and demand was high due to people replacing their bricked devices. I found my 2nd Charge 5 on Best Buy (in stock) and I had it delivered within 3 days. So far, my new Charge 5 is working perfectly. The battery lasts almost a week and it does everything as expected without issue.

Easy to use, worth every penny. Light weight. Woukd recommend

This is a big improvement over the Charge 4. First of all, it is in color, which makes it much easier to see. And the steps counter is more accurate. The battery time is much improved, and charges up very quickly. Very happy with this tracker.

I upgraded from the fitbit 4 and it’s great. I love the Fitbit product and the new one with color display, ECG monitor is awesome. Plus it’s not bulky and doesn’t have sharp edges that I can keep on during basketball games and other sports. Highly recommend.

I was not looking for something as large or as complex as an IOS or Android watch and this fits the bill. This is light enough to wear throughout the day as a step tracker and provides enough features for my daily work outs. And it is definitely waterproof. I exercise in the pool for 90 minutes or so a day and it is fully submerged the entire time and I have not had any issues at all. Perfect for my needs so if you are looking for a fully functional exercise tracker with some bells and whistles that is smaller than the current e-watches this will work for you.

This is my first fitness tracking. I am enjoying using it. I find the data that it provides motivating. Unfortunately the tracker has an extremely annoying bug. I realized I need to remember to restart the device every single time I charge it. If I don't restart the device, it's battery only lasts about 6 hours. If I do restart the device, it's battery lasts days. I read online that I am not the only once experiencing this issue.

This is the 3rd Fitbit charge that I have purchased and it is by far the best one yet! The band is ultra comfortable and I love the various features such as the colored screen, built in GPS and heart rhythm monitor. The Fitbit charge beats the competition hands down.

Bought it as a gift. Set up was not as seamless as I expected. Using it with iPhone mini. Had to go through set up cycle about 3x before it finally synced correctly. I would keep getting a “lost connection” message in the Fitbit app during the first two attempts. Found in the manual how to do a reset of the watch, then went through setup again and the watch OS updated. Have been using for about a week now. Have only charged it once when going through setup and still has about 30% life left. Haven’t used any of the GPS tracking or activity tracking. Got this primarily for step counts and sleep tracking and I like it so far. The charger works on magnets so any tug will disconnect it from the charger. I suppose this helps conserve life of the cable but a little annoying under certain circumstances. App is fairly easy to use. Needs a manual trigger to sync with tracker data every once in a while. Plastic straps get a bit uncomfortable after a day or two but looking at getting 3rd party straps online.

I like the sleek profile of this tracker, it is much better than wearing a large wrist wart during sporty activities. I recharge mine every three days, but the charge will last as long as the specifications claim. The strap is reasonably comfortable, and offers a wide range of adjustment. I receive many notifications from my iphone regarding messages and phone calls, and I find this very convenient in many circumstances. Now for the shortcomings. My Charge 5 often loses the connection to my iphone, and then it refuses to reconnect. The device also occasionally leaves the activity specific monitoring function during a workout, whether it is a walk, run, or bike ride. For example, it stops monitoring my heart rate, speed, and distance, and then tries to take an ekg, for no apparent reason. I end up with no data from my workout, and this defeats the purpose of a tracker. Fitbit chat customer service wasn’t helpful with these issues. I was wearing loose-fitting long sleeves during these incidents, due to cool weather, and I asked customer service whether the friction of the sleeves on the surface of the Fitbit could simulate a finger swipe and thus cause the functions to change, but I was unable to get this point across to the Fitbit associate.

This watch is amazing! It tracks my sleep, steps, exercises, and so much more. My personal trainer is pleased with my positive progress since purchasing Fitbit Charge 5 .

Came from HR2 which lasted over 7 years, this one is way nicer. Great screen, color and very informative. Syncs very fast with app and doesn't miss sleep info which my HR2 would do from time to time. Lasts about a week before needing a recharge

I will confess, I have owned a charge 4 and found that so invaluable that I went ahead and purchased a charge 5 when the charge 4 became unuseable. It fits on the writst. different type of wrist strap, take some getting used to. Charging is different too, they use a magnetic positioner which is much more accurate and easier to use than the mechanica one. heartbeat and exergy expenditures are right up front. Faceplate is multicolored and much easier to see. There is a learning curve to master all the capabilities of this wrist strap marvel. But owning a fitness tracker is a huge step forward in taking care of your health and going with fitbit ensures you are getting one of the best out there today !!

Upgraded my fitbit from 2017, should have done it earlier. The band is not to my liking, but the face and battery life is much improved.

It works! It’s fairly accurate as far as keeping track of steps & heart rate. Plus the magnetic charger connection is a great improvement. The battery lasts about 5 or 6 days.

I like that it is not so big on my wrist. Easy to read information.

After five years, I ginaly convinced my my (as well as a prediabetes diagnosis) That there is value to a fitbit. She felt the Versa was to big & the Luxe display was a little too small. She also appreciates the extra battery life the Charge provides. My wife is ot large, but the Charge does not look out of place. As to the features, she is surprised at how much she uses the heart rate moniter while exercising. Its even motivated her to take more steps. In addition, she loves tracking her sleep. This has been a big hit in our Fitbit family.

I have had two different Fitbits in the past and the Charge 5 is by far the best one I have had! It is easy to see the time of day and the distance I have walked. There are other features of the Charge 5 such as heart rhythm that owners might like.

Fitbit - charge 5 is great. It has a lot of features for a low price. It is easy to set up a fitbit account and sync. Great value.