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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,101 reviews
  • Rated 5 out of 5 stars

    Customer Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and very considerate staff. Assisted me promptly. The item was in stock and was in it's original packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product wife loves it and very affordable compared to other activity trackers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, loving my new watch . Just wish there would have been a weather section, that would be convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fitbit. Thanks to customer service for being so helpful and getting the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Works very well and easy to read since screen is bright and clear, much better than the Charge 4 tracker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charge 5 - 1 Step forward, 3 steps back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Charge 5 does not come with an Altimeter built in. Therefore it doesn’t count stairs or elevation. The Charge 4 and back has the altimeter, why not the Charge 5? Makes no sense.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. Love the thorough infographics on the accompanying website. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Didn’t work right when I bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it ! Does everything it claims it can do. Very comfortable material and and affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product but, unable to install with legacy trackers which offer different options.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this a month and a half ago and I left it completely died for the first time a few days ago now it will not hold a charge for longer than a few minutes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best fit bit yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fit bit yet. Bought the Charge as an replacement for an earlier model and this one is far better in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tracker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit watch helps keep me motivated to get my steps in and great for my overall fitness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. Love the small thin face. Excellent fit bit premium different aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Request by my Mom as a gift. She wants to use this to track her sleep but was concerned about the size. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Heaven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. everything is touch screen. Had the fitbit 3 and now this is twice the fun.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been disappointed with the Charge 5, which I bought to replace my Charge 2. I have trouble scrolling from one screen to another because the screen does not appear to detect my touch. Also, the Charge does not "wake up" when I turn my wrist to see the time and I have not found a way to adjust the sensitivity. Since I started using the Charge 5, I have not registered a single flight of stairs, despite living in a 3-story townhouse and making multiple trips a day from the basement to the 3rd or 2nd floor. I cannot have both the Charge 5 and my Ionic linked to the FitBit app at the same time. I am considering dropping the Charge 5 and only wearing the Ionic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit-Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit-charge 5 is a huge improvement over previous Charge models. The screen is easy to see indoors and outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift for Christmas. Love it! I’m sure the premium would be great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She lovesit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A greater Christmas gift for my wife. She really likes it and it’s very easy to use.

    I would recommend this to a friend