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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,101 reviews
  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch does not work properly. I Dan’s return it until I come to Colorado Springs again. I live about 200 miles one way so I can’t just jump in my car and go across the street!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Didn’t work right when I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife at her request. Not one, but two of these failed within six months of normal use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a good or bad review because i returned this item. It was not compatible with my phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase with quick delivery, but did not make it to the summer of 2024.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mother-in-law. Does everything as advertised and is easy to use. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has saved my life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It litterally jumped in front of me and took a bullet for me bodyguard style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Healthy help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool added features, love the added wearable tech to support healthy living

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she absolutely loves it and the color. Good choice on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service I would definitely purchase another Fitbit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't last long

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in 7 months, the screen is black and was only able to show for another day after a reset before doing exact same thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Loves all the features of this item. She is so happy she will not sleep without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge five

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I wanted and needed and thanks to the geek squad with all their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to track activities

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    priced nicely and does the trick. This one helps me keep track of my activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Charge 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. Larger screen then her last one. No issues to date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit 5 junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power connection is junk…..we got two fit bits and both did not work. We did work with geek squad and it would not charge. The charger 5 is junk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and great product. Will recommend such deals on best buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    life better without it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another of the many things to interrupt life... returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit charge 3 broke and I replaced it with this one. I am enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run Emy Run

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for 2 years, so my wife finally decided she wanted one too.

    I would recommend this to a friend