Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Charge 5 is alive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the charge 4 that it replaced. Excellent battery life and the screen is clear and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Durable and I can see the screen when I’m in the sun which I couldn’t do with previous fitbits. The battery life is also great. Only think I wish Fitbit had, was more workout options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Charge 3 and I love it. None of the battery issues some others have had. Mine is lasting about 7 days with GPS off, screen on normal brightness, and frequent use. My only wish is that pulse oxygen could be measured on demand instead of just while sleeping. Maybe a software update will change that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and lightweight. New features added. Don't like that you have to subscribe for some of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great activity watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sometimes doesn't swipe easily but overall good features when you don't need a smart watch.

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 4 out of 5 stars

    Charge 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, it is a little more advanced than the Charge 3, and so far has been pretty good. It failed to sync properly, however, on one occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little tracker

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this little tracker. I've always bought the simplest, smallest trackers from FitBit and this was the simplest when I needed to replace one. The last Charge 5 did fall apart not long after my warranty had expired, so I'm a bit concerned that this will do the same. I like that I can receive and read texts on it. Handy when I need to hear from someone while doing something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit for Life

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit. Helps me be motivated to a healthier lifestyle by keeping track of my steps and so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit five its a good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it okay, its different from the 3 I had. The battery life is fine as long as your first charge is to 100 percent. A little more features for this one also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Seems great right now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great activity tracker - much better battery life than the charge 4, but the real test will be durability ~ all the fitbits I have owned perform well enough; but around the 2 year mark , things start breaking ~ battery life goes down, bands break, general functioning seems to slow down. So we'll see..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit I purchased is perfect for tracking activity, wellness, monitoring heart rate/blood oxygen level as well as reminding me to move after sitting a while.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice slim not bulky smart watch.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something slim for a watch and not bulky, does what I want. Shows messages, I do have to do a resync and sometimes a hard resync, wish I would also control music like a previous watch, but can't complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Features; Just Won't Last! So, Get A Deal$$$

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Charge 5, and I had a Charge 3 before that. My first Charge 5 developed screen issues - going black. It was still working and updating the app, but I couldn't get it to come on. After a lot of messing around with it, I started getting intermittent working screen, but eventually it just completely failed. All within about a month. My Charge 3 did about the same thing after having it for about 18 months.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great gift to your SO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my wife and she loved it. Battery life is great. You can charge and forget for most of the week.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Charge 5 Fits My Needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an existing Charge 5 I purchased about 3 years ago. I like the Five, it gives me everything I want to know.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charge 4 replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a Charge 4 for several years. When it finally reached the point where it couldn’t be fixed, the Charge 5 was a logical replacement. So far it has working fine and it holds a charge for almost a week.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Go For it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 8 days now. I can say it shows the data with approximately 80-85% accuracy. Battery life is good though when you have the GPS and on screen display disabled.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do, not going to waste my time and money on purchasing Premium, just another Google Data Mining Tool. Would recommend a different band.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit rocks

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I have been getting fit bits since 2014. I appreciate it and all it does. Being able to see texts on my wrist...saves time. The reminders are useful. Seeing my sleep time is also beneficial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good health band but needs navigation improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device to help you keep active. It's not apple watch nor was it meant to be. I still like to wear a mechanical watch and so the low profile does help me put both the watch and Charge 5 on each wrist. Functionality wise,bit does all the things a health 'band' should do. Cons: -I wish the menus were easier to navigate -Swiping does always work the way it should - double tap doesn't always work the way it should.

    I would recommend this to a friend