Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,101 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit - Charge 5 works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new charge 5 has been working great. Simple to use and understand and the price was right for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 3 out of 5 stars

    Freezes and need to restart many times

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had only had this watch one week when it froze and I had to restart it many times to finally get it to download the information. I had read that this is a problem with the watch. I did buy insurance on it in case it freezes again. Otherwise, I love the display, and all the features about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than the Charge 4

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with the Charge 4 causing burns on my arm. I love my upgrade. Features are soo much better than the Charge 4...and no more burns.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great for my fitness goals

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the Charge 5 a lot. I had used an older model FitBit for years now and was looking for an upgrade. I use it to track steps (of course) and record exercise. The Charge 5 works great for my purposes and is very comfortable. The newer features are pretty nice as well. I’ve found myself using the alarm function and the built-in exercise tracking is easier that logging in the app. There’s even a wallet feature I haven’t begun to explore yet, but seems neat. The display is clear and vibrant and responds well. The look and feel of the band are very nice as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid watch. I use it everyday and it helps during exercise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    charging device change please

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very nice streamlined watch. pros: the watch band is nice cons: the charging device makes it difficult to set on its side without getting out of line with the chargers, the tap screen to see the screen requires an aggressive tap, almost pounding, turning, or stopping the alarm when it goes off is difficult because the stop mode is half-revealed and is difficult to turn off. I have the Charge 2 and it still operates I do like operational use of that watch, but I don't like the charging device of that watch. the charging device on the Versa 3 is useable and should be considered for the Charge 6 watch where the cord comes out the side of the charger rather than under or in alignment with the wrist band. otherwise I like the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving the upgrade to Charge 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Charge 3 with this Charge 5. Major upgrade. Love the color display and the ease of going from screen to screen. The payment function has been useful. The band design is much better, much more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good for the non-techies

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for a family member and it is easy to use. the app is bit complicated and the options/features for the display are limited unless you go premium with Fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Charge 5

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everything I use for. Would recommand! Small and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big upgrade over Charge 3 - color screen a plus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife as an upgrade to Charge 3. Color screen is a big plus. She really likes the SPO2 feature. This feature seems to stop working when battery dips below 50%. A little odd but battery life is quite good so not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit 6

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a slightly better layout, battery seems to be a little better. Readouts are more accurate. I prefer this better than the fitbit 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Charge 5 Fitbit Rocks!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like. my Charge 5 fitness tracker. It is easy to track miles and steps, time while dancing or exercising, and also sleep time. It was so easy to program too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit charge 5, one of the best tracker!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Excellent. I was using Apple Watch before and always running out of battery every day. Once switched, great experience, so far one charge last s one week!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Fitness tracker

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly tracker with good usable features and I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lasts for a good while.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two Apple Watches series 8 and two of these charge 5 fitbits. The charge 5 battery life is awesome. My kids love them. Apple needs to step up their game on battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit watch!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! It has helped me with my health. It’s small for a female wrist!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fit and Function.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas to replace the Charge 4 that I got her last year. She never really like the Charge 4 as well as the Charge 2 she had before it succumbed to a bicycle crash. This fits her small wrists slightly better and has more agreeable clock faces. We miss the Charge 2 that allowed a custom clock face with time, date and any two other metrics. The Charge 4 and 5 provide many clock faces, but none can be customized to provide what we want on one screen. Charge 5 price is 30% more than Charge 4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Wife is super happy with the Charge 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as she requested a New fitness tracker, mostly for steps and activity. She thought she wanted a smart watch, but she tried the Sense 2 and thought it was too big and had too many features. She much prefers the smaller display on the Charge. She uses it for step counting, activity reminders, heart rate monitoring and sleep tracking. It does it all flawlessly. She is very happy with the battery life, as well. She only needs to charge it every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    charge5 review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life, does more than I need fitness wise, very good health wise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New and Improved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement over the charge 4 and packed full of features. GPS isn’t the most accurate, but it does a pretty good job.

    I would recommend this to a friend