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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,101 reviews
  • Rated 5 out of 5 stars

    Simple watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law. I have the Samsung watch 5 but decided on this watch for her because she mainly wanted one for tracking steps & didn't need all the added features. She loves it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit - Charge 5 - Great Update!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than earlier version I purchased. Easier to use. Easier to recharge with the magnetic connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Fitness tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly tracker with good usable features and I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness tracker for minimalist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best low profile tracker. Buy this if you want a minimalistic look and feel with great functionality. It doesn’t get in the way and I wear mine all day and night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my Charge 5. My Charge 4 started loosing time so I had to replace it. I am glad I did as this Charge 5 is all around a better Fitness Tracker. I am really enjoying wearing it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    charge5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life, does more than I need fitness wise, very good health wise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes fitness fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a week now and so far so good. It makes getting in your steps fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start, bad finish

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this Fitbit until 10 days ago when it stopped working essentially on the 1 year anniversary of when I bought it. Seems like a battery issue. At first stopped tracking steps, heart rate, calories, etc, but then progressed to not being able to hold a charge.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, SteveS. We're sorry to hear that your Fitbit device's battery is not lasting as it should. If you haven't done so already, we recommend restarting your Fitbit device: https://goo.gle/restart

      You can also check out our battery-saving tips here: https://goo.gle/batteryextend

      Should you need further assistance, you can always contact our support team here: https://goo.gle/ContactFitbit

  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Definitely worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. Ive never had a fitbit, but i like thT it tracks my steps, calories sleep cycle and heartrate.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great tracker for sleep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get a better idea of my sleep cycles. Been wonderful at giving me a good understanding of my patterns and help me achieve more restful sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great option for a fitness watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking a good fitness watch the Fitbit Charge 5 is an excellent option. You get all the features you would need without paying a high price for it. It’s slim and fits comfortably. I forget it’s on my wrist at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its angreat watch to keep ur steps on check it also tracks ur sleep food water etc.. it is very accurate so far ive been having it for almost 2month and no issues ill come back 6month from now with new updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then apple watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Apple Watch but wanted to track way more and the Fitbit has made it extremely easy. I love it and I feel it is more accurate the my Apple Watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GPS needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this watch except the GPS. It is highly inaccurate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome upgrade to older model!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Charge 2 with this new Charge 5 and its a huge step up! I added the sport band (way more comfortable than the supplied band) for an additional cost. Great features on this fitness and health tracker!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Light and accurate smartband

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something that is easy to use, has long battery life and accurate readings of steps and heart rate, this is the band for you!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    CEB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for at Charge 4 that was damaged. The screen is easier to read with the multi-color display. It is very comfortable to wear. First tried the Versa, but preferred staying with the smaller profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to upgrade from my previous Fitbit and I as glad I decided on this one. Comfortable, gps works great, and isn’t big and bulky on your wrist. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Does great at tracking steps. Helps me make money through insurance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old Fit Bit... I'm really rough on them..it lasted 2 years for me. This new one...like always has a lot of good updates. Easy to use.

    I would recommend this to a friend