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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,101 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everything holds up. Battery life is about 4 days, I've also noticed that's it's less responsive than the charge 4. You have to turn your wrist quite a bit to get it to display. Other than that I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Great! I like the way it lights up. Easy to charge!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Value. Sleep Features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed with features for the price. Better sleep features than my Apple Watch. I tend to weed this while sleeping and Apple Watch during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Fitness Tracker for the average person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this bad boy for a week here are my initial thoughts.. Pros: + 6 months FitBit Premium + Soft comfy watchband + beautiful bright COLOR LED screen + AMAZING 7 day battery life (always on display off) + Best fitness App in the business + Sleep Tracking + Solid workout tracking + great achievement animations + receive Calls & Notifications from phone Not Feeling it: - Unable to respond on iOS - Lack of watch faces - No Stair tracking - No spotify buttons / media playback - GPS/Heartrate issue DC rainmaker talks about. Final throughts: I like this device as I was tired of the bulky apple watch weighing down my arm everyday and having to charge it everynight. Also just feeling Apple Watch / iOS fatigue that sets in. This device is very small and minimal while still tracking the health metrics that are important to me.... I may never go back to an apple watch lol

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using Fitbit products for years. I am pleased with my purchase & its affordable. Monitor my sleep,my steps, my heart rate & calorie intake.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love my new Fitbit. The style, color and fit is perfect and I’ve received many compliments. Already referred to a friend who’s looking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features align with the price. The battery lasts long enough, but the sleep feature still needs some work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice screen, great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really couldn't be happier with it. Incredibly easy to turn on GPS when going for a bike ride, and the sleep tracker is useful. The screen does seem a bit scratch prone, though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great new sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and now that it is paired with google it is even better. Very nice sleek design and battery life is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gadget to have with us. It’s very useful watch for everyday runners. The battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchaae

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. I highly recommend this purchase. Battery is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5 - Top-notch fitness tracker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 5 is a top-notch fitness tracker. It has GPS, EDA sensor, contactless payments, and excellent heart rate monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fitbit review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does everything I need it to do! I like that it isn’t bulky and doesn’t get in the way when I’m working with my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I was looking for in a fitness tracker. It seems more accurate than the Apple Watch Ultra or the Galaxy Watch 5 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all of the upgrades. The look is sleek and stylish and it continues to be a motivator for me especially the way it notifies and shows how many more steps you need to get your 250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit Charge 5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Has not failed on me once. Is very accurate with anything when it comes to tracking fitness, workouts and other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very comfortable; I wear it 24/7. Accurate readings. Compatible with my android phone, very easy to sync. Just wanted this for fitness tracking, so avoided the expense of a smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well , I am not all that into keeping up with the totals but watch heart rate and Heart artery Fibrillation checks , steps and distance , has more but don't like to manually input activities. comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing fitness watch. It works as described and it was very easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great but with some issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the charge 5 in august 2022, since then it was replaced within the first year because the screen seal broke and you could see the inside, then now in 2024, it wont start, keeps rebooting. already searched common solutions and nothing works, hopefully i can get it replaced again or get a discount on another one. i highly recommend getting the extended warranty. it is a great device when but does have its issues, also, i should add that i use it every day and I exercise frequently. i used one of the earliest charge versions (charge 2 i think) and never had any issues. replaced it because i received a newer one as a gift

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Charge 5 keeps rebooting. We appreciate your effort in troubleshooting. We recommend that you sync your Fitbit Charge 5, then try to restart it by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit