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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,101 reviews
  • Rated 3 out of 5 stars

    Great UI, but not Very Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review after owning the product 1.5 years. The Charge 5 is now malfunctioning (it is stuck in a restarting cycle - displaying the Fitbit logo, then restarting again). Prior to it malfunctioning, the device worked great. The UI was very easy to use and the built-in features were great. However, the device durability could be better. The issue I experienced is apparently common after 1.5-2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chaplain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. I'm enjoying large print for the time. Long charge is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Fitbit products that I have used. The design is great and I like all of the options I can use to track my health stats.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Charger we purchased. We liked the size and the information available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge firbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, he loves it. It is light weight & stays on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the story

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to read and packed full of information that is helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband does lots of walking around the job so this would keep track of how many steps he takes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Color screen, stronger band and better battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement from the previous version . The colors are nice. The battery last longer. The band is stronger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just works in every way that you want it to. Easy to use and intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heart doctor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this watch lets me know when i needed to back off on jogging due to my heart rate!

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    NEW CHARGE 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard-to-fit. Otherwise OK. Great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little fitness tracker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tracking heart rate etc throughout the day and specifically for workouts. Also nice it allows you to track sleep quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent low priced activity tracker, but bricked

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for simple activity tracking until it bricked less than a year after using during the latest firmware update. Replaced with the Charge 6, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor enthusiast !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit ! Great sport watch and a very cool sleek black design !

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Not a single complaint

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for a very fit minded person and they couldn't be any happier with it. Not a single complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great health tracker, worth checking out 5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit 5 is the best yet...great tracking features and a graphic display for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice fitness tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pirchased as a Deal of the Day as a Christmas gift for my wife. She loved it, Very easy to setup and pair. Extremely user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mother’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight feel. Vibrant screen display. Receive lots of compliments on color.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    New Features and Nice Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my wife as a replacement for the Charge 4. It operates a little differently than its predecessor: it has a nice colorful display and includes new features like the EEG capability. It also came with a 6-month trial of the Fitbit premium which my wife is assessing and taking advantage of. Overall, she really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 2 out of 5 stars

    Good fitness band, Bad Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the basics, no altimeter. It's a good mix of fitness band and smart watch without being too large and not having too many features/gimmicks. I have fairly small wrist and it fit comfortable. I loved the screen and the features. Unfortunately I returned it 2 weeks after purchasing since the battery was garbage and terribly inconsistent. Some days it would last for 3 days, some days would die half way through, each time starting from a full charge. My settings were no AOD, no GPS, auto-wake screens, and would barely get notifications while working 8-5. I never got the claimed 5-days

    No, I would not recommend this to a friend
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