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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,101 reviews
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    I like the Fitbit Charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge 5 is working well for me. I like the size, fit, and usability. The tracking is pretty good and works for my needs. The battery is lasting 5-7 days depending on use. I have not used the GPS much so am not able to speak to that use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic if that's what you want, which I did

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you just need basic functions. I've never been a person who needs music and all that on the watch. Just time, bp, steps. Messages do pop up on there if you want which is nice and then if you choose you can decide if you want to pull out your phone to reply. If you want basic but functional this is your Fitbit. Comes with 2 size bands so you can fit it right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic fitness tracking with some advanced features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good fitness tracker with the features I need (including some advanced features found on higher-end devices) and a companion app that tracks the data in an easy to navigate interface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and great on battery saver. I dont like the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not keep it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't enjoy this, I dunno if I was just too much of a Garmin snob or what, but I ended up gifting it to my ex-roommate and buying a Vivosmart 5, but that also disappointed me. So no clue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Christmas gift for wife and she loves it, esp the sleep tracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fitbit i been using it every day since i bought it i like the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely product, nice features I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbits work as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. Definitely a fan of Fitbit watches, they are great for techno-phones and older users like me. I checked out some of the other brands, Apple, Garmin etc…too many bells and whistles that I don’t need and can’t figure out. I’ve bought Fitbits since 2015 and will continue.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than previous versions of CHARGE. The display is better on color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how long it last with one single charge. Sleek and slender

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and simple. My wife enjoys the smaller size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's Fitbit Charge 3 stopped charging so she was forced to find an immediate replacement. She looked at the new Apple watch which just came out but would have had to update her phone for it to work. She was hesitant to purchase another Fitbit but was pleasantly surprised with all the updates and is now very happy the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have a working Fitbit again. Great features for my heart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who absolutely loves it. She upgraded from a Fitbit 2 that she really liked using, but this new fitness tracker does much more. Once sync'ed with your cell, it offers a lot of info regarding health, plus you can see who is texting / calling you on your cell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for fitness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features! Easy to use, inspired me to get back in shape.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but it without worry. My girlfriend loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior’s gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this watch to my 72 yr mother. It tracks her steps as she targets to do 10,000 a day. It shows her the calls and text received, monitor her heart rate as she was recently diagnosed with A-fib aside from you can do ECG. This watch fits seniors like her. Definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Charge 5 was replacing a Charge 2. I bought it as a present for someone who doesn't believe in smart phones, so I was dismayed to learn that you must have a device to use this. Fortunately the recipient has an iPad, so it worked out and, so far, they love it. I do think that Fitbit could be clearer in their requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love everything but the faces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 4/5 stars instead of 5/5 stars because I love everything about the Charge 5 compared to my Charge 3 EXCEPT the watch faces. The watch faces are all awful with the exception of maybe 1-2 tolerable ones. Other than the faces everything else about the Charge 5 is great. That battery like is wonderful; I maybe have to charge it once every 2 weeks? If it weren't for the awful faces the Charge 5 would be a 5/5.

    I would recommend this to a friend
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