Customer Ratings & Reviews

Customer service was excellent. The Fitbit works good. I have purchased other items from your store and have always been pleased with the item and the service while there. Thank you for everything.

Coming from the charge 3 to the 5 is quite the upgrade. Love the uniform design, colorful screen, and long battery life. Apple watch who? <_<

My wife had a highly loved older model with a cracked screen. I got tired of looking at it and she loves the replacement, had it set up quickly and is very happy

I loved my Charge 2 and Charge 5 does everything better. I would have loved a few better watch faces but it is not bad.Quality looks good and it still has that great ease of use. The quality of band also looks better than the older Charge models. Though, moving from the concept of active minutes to minutes in zone takes some time.

I bought this primarily for step counting. Seems accurate on steps and distance so satisfied there. From other reviews, one concern I had was with battery life. Mine is lasting two to three days between re-charges. I normally recharge when I hit about 40% battery left. The only thing I really don't like about it is the band. It tends to stick to me and pull on arm hair sometimes.

This is a great Fitbit. I am getting my steps in since I constantly look at it. I track my water and monitor my heart rate. I love it!

I`ve had Fitbits for years now. Daughter`s finally died and got her a new one. Very happy that it has all the options/price!! Durable and accurate. I would truly recommend this item.

I was not happy about having a color screen at 1st, I wanted to keep it "simple" but it actually is very nice and makes it more friendly. It's quite smaller than the 4 which is great... though I do miss the button on the side

It looks good but has already stopped letting me know when to walk and I can't figure out how to correct it. It gives you zones minutes but does not count floors. It keeps asking me to add a credit card which I have no intention of doing. The battery life is very short. I have to charge it every 2 days and that is if I don't wear it to bed. I bought extra bands for it. They are very easy to change. However, the band colors are very bland and I can't find the colors I want.

Nice and comfortable but if you need to send collected data to doctor i was unable to do that function.

Wife love it. I bought her a Samsung watch and she returned for this. I guess all the other features on the Samsung was distracting

I am still trying to figure out some of the settings and how to use my device. Didn't cime with much instructions on how to get the most out of my device.

Good. Comfortable. Does what is supposed to do. I miss a better interface with the mobile app.

Give you a good idea of your sleep habits. To bad they have a plan you have to pay for.

I rated the Charge 5 with 3 stars as I really have only used the steps, sleep and time. Unfortunately, I haven't had time to figure out how to use it to do some other things. I bought it to replace my Charge 4 as I was tired of the 4 not being able to show time when I was doing my daily walking outside. I don't like that often when I tap or roll my wrist, the 5 stays black.

Bought for my wife when her Charge 2 quit working. Seems to be working fine but the directions aren't clear on how to set up and what the watch can do. If you don't need all the bells and whistles of those big clunky watches, this is the one for you.

I had to replace my old Fitbit when it was damaged in an accident. This one is great!

Nice bright display. Much better then the Charge 3 it replaced. Band much improved and easy to use.

Yes, I really like the Charge 5. On my previous Fitbit I couldn't see the time when out in the sun. This new one is bright and colorful.

Nice replacement for my Charge3 that I broke. Only concern is the the new band style seems designed in a way that it will have to be replaced more often.