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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,101 reviews
  • Rated 5 out of 5 stars

    What a great little fitness tracker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upgrade of the full color screen over my previous charge. It took a little bit to configure the screen the way I like it, but now I'm pretty happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice budget Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit has a good display size and the band is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I was wanting. The battery lasts 4 or so days just fine. I do not have the display showing all the time so that helps. It counts my steps and syncs to my samsung phone, and then to my fitness pal with no problems. The screen sometimes takes more than a tap to activate, but for the price, I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness watch,works great,just don't use highest settings of brightness otherwise battery will die after one year or so

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been part of the Fitbit family since the beginning, I bought this as a birthday gift, she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my way to improve fitness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge is everything I hoped to find in the device. Wear it all the time and appreciate the feedback of my activities. It has encouraged me to improve my fitness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Charge 5 is a good fitness tracker but battery lasts about one day and no stair/floors goal like my previous Charge 3.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product in spite of flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugly, ugly face designs in fitbit gallery and no third party market for alternates. SpO2 reading is neither live or on demand. It is monitored only at night and only for variations, not in percent. Touch screen not sensitive enough. Requires multiple double-taps to open. Frustrating. Excellent battery life. Once-a-week charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brighter display and the ecg function. My second fitbit! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get fitness tracker for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Fitbit Charge 3 and loved it but upgraded to a Versa 3. Bought the Charge 5 for my wife so she can track her activities. I know she'll love it when she gets more accustomed to all it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it with reservations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitbit. This is actually about my fourth one. The only problem I have is they never go much beyond the two year mark. I can be pretty tough on things but I feel they should last longer than two years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is quite fragile if you plan to use the band for tracking sports practice or anything that puts the charge five at a risk of getting caught on something do not buy this. The clip system that attaches the band is the failure point so instead of just coming unclipped the plastic lock breaks off making it impossible to reattach. Quite disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good features but has battery life issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are good but battery life has suddenly declined to the point I have to charge it 2 times per day. This seems to be a known defect according to all the complaints on the Fitbit website. I purchased less than 10 months ago. Fitbit customer support is shipping me a replacement so hopefully this second one will last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip me down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Fitbit. It's lighter, the new features are easily accessible and manage. the band life is better than Charge4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Recipient likes it very much. Attractive and functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell on this new product! Looks goof!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present. So far, it seems to be a decent product, but new, so time will tell!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hate the charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it, but I’m happy with it. However, I despise the charger. It doesn’t always hook up correctly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FitBit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. A little challenging to figure out. The strap is horrible.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, CapBCB.

      Thank you for taking the time to share your feedback with us. You can feel confident that ​we keep our customers at the forefront, and are always working to improve the customer experience.

      In the meantime, we'd like to assist you with your concern about the strap. Please contact us on our help page so you can share with us details of the issue. You can reach our help page here: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected! I like that it syncs with the phone to receive messages and phone call notifications. I bought a different band and have had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Giving them one more chance...ijs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Fitbit for years, and the durability has always been and issue for me. So far so good on this one.

    I would recommend this to a friend