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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,101 reviews
  • Rated 5 out of 5 stars

    Great price great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Would totally recommend anyone starting their fitness journey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip me down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Fitbit. It's lighter, the new features are easily accessible and manage. the band life is better than Charge4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to be replaced a few months after purchase but this one seems to still be working. Quite disappointed one has to pay a monthly fee to gain basic APP information. This was a change Fitbit recently instituted and another reason for only 3 stars. Purchased the Fitbit but now disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hate the charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it, but I’m happy with it. However, I despise the charger. It doesn’t always hook up correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love fitbit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I would like this, but I find it really invaluable, especially at 66 years old, measuring many of my fitness goals, and health checks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the numbers. easy to read. It motivates me to meet my goals I have to recharge every 2 days or so. I wish it had longer battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smartwatch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good smartwatch. My only complaint is it sometimes loses sync with my iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well, but Could LAst Longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part they work well, but we have gone through a number of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new fit bit! I did get a new band right away because I dont like the one it comes with but this is a personal preference. I like how this one auto detects your workouts or movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new Fitbit. It works great and offers a lot of options for personal health tracking. So comfortable to wear too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Giving them one more chance...ijs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Fitbit for years, and the durability has always been and issue for me. So far so good on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charge 5 smart watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great but I lost it. The magnetic band I put on it failed and I was unable to find it. But it was working great for the 3 days I wore it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    construction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is ok, the band connector to watch is weak and could break under normal conditions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell on this new product! Looks goof!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present. So far, it seems to be a decent product, but new, so time will tell!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a better vibrator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing what I expected except for notifying with a vibration. I never feel it. I mainly use it for counting steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby"s favorite Christmas gift...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to hubby... Easy instructions and functions on watch. Nice easy to use magnetic charger. Even easy set-up and use of his very own FitBit account online, and of his FitBit App on iOS device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the greatest. Won’t show messages or phone calls. Customer service For Fitbit is absolutely useless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just a fitness watch it has a lot of free features it also pairs great with my pixel phone although I had the geek squad set it up since I had best buy membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Mine seems to have an altimeter and counts stairs so I don't understand all the reviews stating that they took it away on this model. My only complaint is sometimes the heart rate monitor deactivates itself from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Comfortable & lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fitbit does everything I need to do accurately seems to track my steps and my sleep and syncs to the apps that I use.

    I would recommend this to a friend
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