Customer Ratings & Reviews

So far so good. Mine seems to have an altimeter and counts stairs so I don't understand all the reviews stating that they took it away on this model. My only complaint is sometimes the heart rate monitor deactivates itself from time to time.

When I wanted to upgrade from my Charge 4, I chose this model. It has a nice color display, tracks as well as expected, and charges much quicker than my previous model.

It is doing what I expected except for notifying with a vibration. I never feel it. I mainly use it for counting steps.

Very happy with this fitbit does everything I need to do accurately seems to track my steps and my sleep and syncs to the apps that I use.

Worked great but broke within a few months. Luckily warranty replaced it quickly.

Starting this off bluntly. I have had multiple Fitbit charges over the years and never have I had such a poor experience. I am only giving this 2 stars because I like the functionality and it all seems to be accurate. Me and the wife both picked one up, luckily hers seems fine. Mine however has not been great. The first one I spent an entire Saturday evening trying to get to work and just could not get it to get out of an update loop where it kept restarting itself. I exchanged it and had no update issues with the second one, but am having very horrible battery life. I have turned everything down as low as it can be and turned GPS off entirely and I barely get 24 hours, while my wife is currently at ~40% on her 5th day of usage. I really cant see mine lasting the ADVERTISED 7 days. If this is a bad batch Fitbit needs to do a recall on these. I'm about to exchange AGAIN and if the next one doesn't work right I am done with Fitbit. The point of the charge is to not have to recharge it every day. If I wanted to recharge a watch daily I would get an Apple Watch. Normally I would chalk my issues up to bad luck, but Fitbit forums seem to indicate that I am not the only one with issues and this is not isolated.

It’s not the greatest. Won’t show messages or phone calls. Customer service For Fitbit is absolutely useless

love my new fit bit! I did get a new band right away because I dont like the one it comes with but this is a personal preference. I like how this one auto detects your workouts or movement.

Gift to hubby... Easy instructions and functions on watch. Nice easy to use magnetic charger. Even easy set-up and use of his very own FitBit account online, and of his FitBit App on iOS device.

It’s a good smartwatch. My only complaint is it sometimes loses sync with my iPhone.

Im not sure if the build in GPS has made the updated Charge 5 tracker more delicate but it crashed and completely stopped working within 6-months. My last one (the older version) lasted well over 3 years

it is ok, the band connector to watch is weak and could break under normal conditions.

For the most part they work well, but we have gone through a number of them.

Best watch I have ever owned. Have owned Samsung and three "Fitbit" watches. The "Charge 5" is the absolute best smart watch for Health parameters. There is a learning curve but after that is mastered you will never want another watch.

Had to be replaced a few months after purchase but this one seems to still be working. Quite disappointed one has to pay a monthly fee to gain basic APP information. This was a change Fitbit recently instituted and another reason for only 3 stars. Purchased the Fitbit but now disappointed.

I love the size of the numbers. easy to read. It motivates me to meet my goals I have to recharge every 2 days or so. I wish it had longer battery life

I didn’t think I would like this, but I find it really invaluable, especially at 66 years old, measuring many of my fitness goals, and health checks

I just received my 9 year congrats for being a Fitbit owner. The deception is that in the 9 years I've had to replace them often. My current Fitbit just stopped working last week it's not holding the charge and I'm not getting sleep stats which is important to me. So this is goodbye I refuse to purchase another!!

For just a fitness watch it has a lot of free features it also pairs great with my pixel phone although I had the geek squad set it up since I had best buy membership

This is my first Fitbit. I am quite happy with it. I am still getting use to it. It is very interesting.