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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,101 reviews
  • Rated 4 out of 5 stars

    Nice gift for mothers day!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift I got my mother for mothers day. Initial setup was easy, she loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this for our son in middle school who is starting track and field and it has been a huge success! He loves seeing all the data and statistics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to. I don't need a big expensive smart watch. This works great still get to track my fitness and I still get text notifications.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting this off bluntly. I have had multiple Fitbit charges over the years and never have I had such a poor experience. I am only giving this 2 stars because I like the functionality and it all seems to be accurate. Me and the wife both picked one up, luckily hers seems fine. Mine however has not been great. The first one I spent an entire Saturday evening trying to get to work and just could not get it to get out of an update loop where it kept restarting itself. I exchanged it and had no update issues with the second one, but am having very horrible battery life. I have turned everything down as low as it can be and turned GPS off entirely and I barely get 24 hours, while my wife is currently at ~40% on her 5th day of usage. I really cant see mine lasting the ADVERTISED 7 days. If this is a bad batch Fitbit needs to do a recall on these. I'm about to exchange AGAIN and if the next one doesn't work right I am done with Fitbit. The point of the charge is to not have to recharge it every day. If I wanted to recharge a watch daily I would get an Apple Watch. Normally I would chalk my issues up to bad luck, but Fitbit forums seem to indicate that I am not the only one with issues and this is not isolated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Fitbit. I am quite happy with it. I am still getting use to it. It is very interesting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great fitness tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker only real complaint is it takes some time to get use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. This is my 3rd purchase of this item.. 1 for me..1 for my husband and now one for my oldest daughter and they both love it as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit bit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves thr purpose it tracks my steps for my go 365 account

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor product quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep expecting Fitbit product quality to get better but am consistently disappointed. Had my Charge 5 for 11 months and it won't turn on, reset, or connect via bluetooth. Will be looking to another vendor for my next fitness tracker. When it works, it works great, but not for long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THE VERY BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch I have ever owned. Have owned Samsung and three "Fitbit" watches. The "Charge 5" is the absolute best smart watch for Health parameters. There is a learning curve but after that is mastered you will never want another watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great version of the fitbit and Smartwatch in a sense. The only negative part is that there's no charging brick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but look out for defective seal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend loves her Fitbit, but after almost a year of owning it she had to get the pebble (the device minus the strap) replaced due to it going dead the first time she went in a pool with it. I've read online and found out that the first batch of this items had a defective seal on the back around the center where the light indicators are located. Beware if the seal is defective that this part will kind of wiggle, so make note when rubbing a finger across the back portion to determine that the seal is secure and will be protected when swimming. If it's loose, return it. Thankfully, since the item was still under warranty, we were able to replace it and the seal is secure. Love Fitbit products and would recommend them to anyone trying to keep track of their health goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit charge 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over a year old. Reliable. Works as advertised. Have recommended to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tracker for Most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fitness tracker for many people. I don't recommend it to the fitness junkie or outdoors people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a one of the latest trackers from Fitbit. It is a big step up from the Charge 2 which I owned. It has many features which makes it the very best Fitbit tracker. I like the Fitbit pay capability and the ECG.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really wow'd by this watch. The display is moody, sometimes it turns on when you look at it, sometimes it doesn't. Sometimes it turns on after two taps, sometimes it doesn't. Otherwise, its just like all the other Fitbits I've owned. Easily tracks calories, HR, steps, and workouts. I don't feel excited to wear it, and if I get in a workout without wearing it, I don't feel like I'm missing out on anything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Upgrade From Charge 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Charge 4 that died after salt water exposure on a recent beach visit. So far it seems to be a nice upgrade and has some nice new features, including the color screen. Time will tell how durable it is. The Charge 4 lasted 2 years, while my husband's Charge 3 is 4 years old. So far, very pleased, and you don't have to purchase the premium services for this device to be useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product but really dislike that you need to pay to get all it's capable of unlike my husbands Garmin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had any issues! My husband really likes his Fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of gear. The display is large and colorful enough for easy visibility in all conditions. The data gathered not only helps me assess my performance, but also motivates me to stay on task and keep progressing.

    I would recommend this to a friend
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